Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Febo

Port St. Lucie,FL

Summary

Diligent associate who faithfully performs daily functions and successfully trains all the new hirers as the AM Trainer. Demonstrated ability to analyze client needs and deliver tailored solutions, enhancing both client retention and business outcomes. Ensures excellent customer satisfaction while managing client relationships. Has a proven track record of being team-oriented and pursues strong relationships with teammates. Maintains a healthy desire to grow in every role and season.

Overview

14
14
years of professional experience

Work History

Account Manager

Red Rhino
06.2022 - Current
  • Increased client satisfaction by building strong relationships with different personalities and addressing their needs promptly.
  • Assisted customers in booking leak detections while providing exceptional customer service.
  • Ensured timely communication with management, dispatch, AM team, and customers.
  • Performing daily, effective problem-solving skills.
  • Successfully resolved escalated issues, while maintaining positive relationships with customers.

Sales Associate, Fresh Associate, CAP Supervisor

Walmart
05.2013 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Successfully unloaded trucks while getting merchandise to the floor in a timely manner.

Cashier, Salad Associate, Dining Room Associate

Sweet Tomatoes
07.2017 - 04.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Focused attention on customer needs while providing excellent customer service
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Lead Infant Room Teacher

Trinity Child Development Center
06.2011 - 06.2014
  • Enhanced infant development by implementing age-appropriate activities and lessons.
  • Created and executed lesson plans and assessed developmental needs of infants to develop to fullest potential and achieve learning objectives.
  • Maintained confidentiality of children, family information and staff.
  • Planned and executed appropriate schedule and activities for children each day, creating fun, engaging and exciting learning environment by singing songs, reading to children, going for walks, and enjoying the weather.
  • Maintained accurate records of each infant''s daily activities, meals, diaper changes, and other pertinent information for parent communication.
  • Improved emotional well-being of infants by providing consistent care, attention, and affection.
  • Ensured safe and nurturing environment for infants by maintaining clean and organized spaces.
  • Sanitized toys and play equipment each day to maintain safety and cleanliness.
  • Engaged with children on individual basis to build positive relationships and promote learning.

Education

Master of Science - Education

Crown College of The Bible
Knoxville
05-2012

High School Diploma -

Independent Baptist Academy
Clinton, MD
05-2005

Skills

  • Intermediate in Spanish
  • Typing Skills: 70 wpm

Timeline

Account Manager

Red Rhino
06.2022 - Current

Cashier, Salad Associate, Dining Room Associate

Sweet Tomatoes
07.2017 - 04.2019

Sales Associate, Fresh Associate, CAP Supervisor

Walmart
05.2013 - 06.2022

Lead Infant Room Teacher

Trinity Child Development Center
06.2011 - 06.2014

Master of Science - Education

Crown College of The Bible

High School Diploma -

Independent Baptist Academy

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Rebekah Febo