Rebekah Fox
Greenwich,CT
Summary
Experienced professional proactive team player with experience in Zoning report writing and completions, administrative support, training, and customer service. Providing excellent customer support, assisting clients in resolving issues. Support sales, invoicing, and payment processing. Collaborate with multiple cross-functional areas. Deliver training on new processes and procedures. New Employee Training Zoning Report writing Client Services Zoning report completion Collections & Billing Reporting MS Office Relationship Management
Overview
18
18
years of professional experience
Work History
Professional Zoning Report Writer
Independent Contractor
12.2022 - Current
- Assist clients with research and completion of zoning due diligence
- Responsible for Zoning research, requesting documents and following up on documents for Zoning report completion.
- Responsible for the writing of Zoning reports and completion of Zoning report (pulling code, applying the municipality code to the report, and analyzing the municipality code for the report with provided due diligence.)
- ALTA survey review
Sr. Project Manager
BBG INC
10.2020 - 09.2022
- Responsible for Zoning report writing, Zoning report completion and reviews along with research, requesting and following up on property documentation to complete zoning reports
- Worked with other members of the team to coordinate Zoning report completion
- Worked on large portfolios
- Oversight of the Assistant Project Manager
- Working with other departments to help with comments, questions exc
- Responsible for oversight of the assistant project manager
- Responsible for the writing of Zoning reports and completion of Zoning report (pulling code, applying the municipality code to the report, and analyzing the municipality code for the report with provided due diligence.)
- Reviewing Zoning reports writing by other members of the team or independent contracts
- Responsible for Zoning research, requesting documents and following up on documents for Zoning report completion
- Daily interaction with clients, client updates, client updated, questions, client bid requests exc
- Trained new members of Zoning Team on processes and procedures, ensuring quick contribution
- Completed FOIA request, obtaining zoning verification letters and updating Zoning System
- Reconciled the Credit card receipts for the Zoning team at the end of the month
Administrative Assistant
CBRE INC
01.2013 - 07.2020
- Aided clients with various inquiries via phone and e-mail
- Assisted Zoning Department in performing zoning research and obtaining right of way (ROW) information from various municipalities
- Supported members of other departments as needed
- Ordered kitchen and office supplies
- Assisted environmental team with radon processing
- Trained new members of admin team on processes and procedures, ensuring quick contribution
- Completed FOIA request, obtaining zoning verification letters and updating zoning tracker
- Contributed in reviewing process for large zoning portfolio by reviewing site maps and matching with property information, ensuring number of parking spaces and acres were represented correctly in final reports
- Ran daily processing of Property condition reports, Environmental reports, Seismic reports, and Zoning reports, formatting, reviewing, and forwarding to client
- Answered main office phone line, providing excellent customer service
- Reviewed expense reports, ensuring accuracy and compliance
- Performed scheduling, making travel arrangements for executives and organizing site visits with clients for project managers, and collaborated in event planning for client roundtable.
Account Assistant
K12 INC
05.2005 - 04.2011
- Managed collections of over $1M and provided administrative support
- Answered several customer phone calls per day
- Tracked vendor invoices
- Coordinated daily bank deposit and distributed to bank
- Responded to customers via phone and email, troubleshooting billing issues and processing daily refunds in coordination with sales team
- Tracked payments for consumer line of business via payment process
- Put together monthly bank reconciliation for consumer line of business, reviewing monthly expenses and reconciling with bank statements
- Entered Accounts Payable invoices for Virtual School line of business at month end, ensuring proper billing
- Trained members of consumer sales team on new automated billing system, driving streamlined application of new system
- Assisted accounts payable manager by delivering and getting approval on vendor invoice for payment
- Set up new filing system for virtual school contracts, which was more organized and allowed user to find invoices more easily
- Put together various excel projects for consumer line of billing, tracking payments / refunds
- Created customer invoices and billed customers using quick books, ensuring accuracy.
Education
Bachelor of Science (BS) - Environmental Science
Southern New Hampshire University
Hooksett, NHSkills
- Managing Multiple Projects
- Project Scheduling
- Timely Project Completion
- Client Relations
Timeline
Professional Zoning Report Writer
Independent Contractor
12.2022 - Current
Sr. Project Manager
BBG INC
10.2020 - 09.2022
Administrative Assistant
CBRE INC
01.2013 - 07.2020
Account Assistant
K12 INC
05.2005 - 04.2011
Bachelor of Science (BS) - Environmental Science
Southern New Hampshire University
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