Rebekah Gonzalez
Fallon
Summary
Dynamic administrator with a proven track record of thriving in fast-paced office environments. Expertise in safety standards, customer relations, and inventory management ensures seamless operations and enhanced service delivery. Highly professional and team-oriented, consistently proactive in organizing workflows and resources to meet shifting demands. Committed to fostering a positive workplace culture while driving efficiency and productivity.
Overview
11
11
years of professional experience
Work History
Technical Publications Librarian
Amentum
09.2023 - Current
- Managed technical publications for 7 aircraft platforms
- Managed 60 tough book computers full of technical publications
- Helped ensure computer software and operation were up-to-date for maintenance department
- Addressed complaints and inquiries for computers and publications
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and implemented library programming, enhancing shop engagement and resource utilization.
- Managed cataloging processes using integrated library systems, ensuring accurate inventory and accessibility of materials.
- Provided reference services, guiding patrons in research inquiries and resource navigation effectively.
- Trained staff on new technologies and software, improving operational efficiency within the library environment.
- Updated both digital and paper manuals within specified deadlines.
- Maintained
- Implemented review processes to enhance the quality and consistency of publications.
- Worked closely with subject matter experts to gather critical information needed for accurate technical publication libraries.
- Managed multiple projects simultaneously, ensuring timely delivery of accurate technical publications for use.
Logs and Records
Amentum
04.2023 - 09.2023
- Coordinated with various departments to maintain accurate and up-to-date record-keeping systems.
- Safeguarded sensitive information through proper handling of confidential documents and records management procedures.
- Helped build logbooks for 25 aircraft.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Ensured compliance with records management policies through diligent adherence to retention schedules and guidelines.
- Conducted internal audits to ensure records match across paper and digital platforms.
Shift Supervisor
US Navy, FRCNW
01.2020 - 01.2021
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Completed opening and closing duties to facilitate business operations.
- Enforced safety protocols to promote cost-effective and safe handling of equipment and materials.
- Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
- Utilized tracking systems and documentation to trace cargo on its route.
- Assessed delivered contents against original orders.
- Completed forecasts to determine needed inventory.
- Answered 10 average daily phone calls and emails to schedule appointments and address customer inquiries.
- Assessed current inventories and brought in supplies to keep stock within optimal levels for expected demands.
- Utilized computer programs to track gear, cut inspections, and maintain digital records of inventory.
Central Technical Publication Librarian
US Navy, VP-40
01.2019 - 12.2019
- Trained staff, students and faculty on proper use of library technology to prevent damage.
- Maintained first-rate service by quickly repairing or replacing damaged materials and equipment according to library budget.
- Directed catalog, media and instructional services in the library.
- Cleaned and repaired damaged books and library resource materials.
- Documented all movement of library media materials and equipment.
- Troubleshot technical problems with library computers and other technology.
- Anticipated library automation requirements and implemented long-range plans to achieve successful transition to the P-8 plane platform.
- Replaced worn labels and barcodes to keep materials in good physical condition.
- Researched questions and concerns from customers and provided detailed responses.
- Maintained complete and accurate records of all library transactions.
- Maintained inventory of contents for technical publications and maintenance checklists using ELMS in NATEC.
Records Management Supervisor
US Navy, VP-40
04.2018 - 12.2018
- Uploaded documents to control sites, tracked transmittals and coordinated revisions.
- Set up, optimized and enforced consistent document management policies.
- Completed documents and work requests according to company standards.
- Assisted end users with resolving electronic content access issues while maintaining security standards.
- Scanned and cleaned up documents using Microsoft Office.
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
- Archived files and retrieved information for squadron's Maintenance Department.
- Screened paperwork for the acceptance and transfer of aircraft and associated equipment.
- Maintained logbooks and historical files for nine aircraft and 54 engine and propellers
- Maintained electronic records using NAlCOMIS Confirguration Management.
- Created or updated records with new files or information.
- Retrieved, sorted, copied, and filed all documents and paperwork.
- Recieved the highest grade of "On Track" for the Logs and Records Program during the US Navy's Aviation Maintenance Inspection in 2018.
Aircraft Records/ Engine Accounting Manager
US Navy, VP-40
01.2017 - 03.2018
- Reviewed Aircraft X-RAY and Engine Transaction reports to check completeness and verify integrity.
- Organized computer-based information to minimize errors.
- Addressed all information updates by making changes to records in DECKPLATE Engine Management and AIRRS system.
- Observed all deadlines, enabling timely completion of tasks.
- Trained office professionals on administrative procedures to keep file handling consistent and accurate.
- Created, updated and maintained detailed documents and spreadsheets by creating professional charts, tables and filters.
- Pulled and organized requested documentation.
- Contacted customers about changes or updates in aircraft and engine accounts, efficiently communicating potential problems.
- Processed the acceptance and transfer of 27 aircraft and 133 engines over NALCOMIS and DECKPLATE.
- Compiled and prepared all documentation, including orders, End of Month reports and Service Life notices within tight deadlines to meet US Navy's specific needs.
Support Equipment Planned Maintenance Clerk
US Navy, VP-40
05.2015 - 12.2016
- Inspected incoming supplies to conform with materials specifications and quality standards.
- Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
- Implemented conflict-resolution tactics by cooperating with clients and staff to achieve team objectives.
- Coordinated with internal work centers to maximize operational efficiency across production and administrative areas of support equipment.
- Coordinated with inspection site to turn in support equipment due for planned maintenance in a timely manner.
- Oversaw 150 paper and electronic records of support equipment in the maintenance department.
- Managed support equipment record operations, including supervising multiple team members across 3 locations.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Assessed, optimized and elevated operations to target current and expected demands.
- Received highest grade of "On Track" for Support Equipment Planned Maintenance System Program during US Navy's Aviation Maintenance Inspection in 2015.
Maintenance Records Clerk
US Navy, VP-40
12.2014 - 04.2015
- Obtained and processed daily Aircraft Workload, Inspection, Component Removal, equipment modification, and monthly flight reports using NALCOMIS and Excel.
- Created and edited documents, mail merges and graphics using diverse programs.
- Monitored activities to assess compliance with records policies and document management regulations.
- Converted documents for specific personnel or project needs.
- Kept documents moving in proper flow by applying strong organizational, planning and multitasking abilities.
- Kept electronic content legal, secure and accessible for relevant internal and external parties.
- Filed accurate weekly, monthly, quarterly regulatory paperwork and maintained organization to support smooth audit processes.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Provided IT and software trouble-shooting support to rest of the organization.
- Demonstrated self-reliance by meeting and exceeding workflow needs.
- Assessed customer needs and goals through communication and system evaluations to modify existing databases for personalized customization.
- Configured new employee work stations, including all hardware, software and peripheral devices.
- Backed up servers and information according to strict schedules.
- Monitored data inputs to manage and maintain accuracy.
- Updated hardware, software and security protections with latest standards.
Education
Associate of Arts - General Studies
Brandman University
Irvine, CA7 2020
Office Manager/Administrative Services - General Office Services
United States Military Apprenticeship Program
5 2019
Aviation Life Support System Configuration Management - Naval Aviation
Center For Naval Aviation Technical Training (CNATT)
Oak Harbor, WA4 2018
Configuration Management For Organizational And Inermediate Activities - Naval Aviation
Center For Naval Aviation Technical Training (CNATT)
Oak Harbor, WA4 2017
Support Equipment Configuration Management - Naval Aviation
Center Of Naval Aviation Technical Training
Oak Harbor, WA3 2017
Aernautical Technical Publications Library Management - Naval Aviation
Center For Naval Aviation Technical Training (CNATT)
Oak Harbor, WA0 2017
Computer Operator - General Office Services
United States Military Apprenticeship Program
5 2016
Work Center Supervisor's Course - Naval Aviation
Center For Naval Aviation Technical Training (CNATT)
Oak Harbor, WA0 2016
Aviation Maintenance Administration -
Center For Naval Aviation Technical Training (CNATT)
Meridian, MS10 2014
Bachelor of Science - Computer Forensics
Champlain College
Burlington, Vermont, VT05-2027
Skills
- Experienced in administrative operations
- Automated library systems
- Works well independently
- Cross-functional teamwork
- User support
- Multitasking
- Technical troubleshooting
- Hardware and software management
- Records management expertise
- System updates
- Administrative support
Accomplishments
- Scored highest grade of "On Track" for work programs in the US Navy's Aviation Maintenance Inspection in 2015, 2017, 2019, 2024
- Selected as "Blue Jacket of the Quarter" award in 2015.
- Was essential to the replacement of 3 engines, 4 propellers, and 2 sub-propeller parts of assigned plane that broke down on the way to deployment in 2017.
Affiliations
- Awarded Navy and Marine Corps Achievement Medal in 2015, 2017, and 2019
- Did 3 tours to the following countries: Turkey, Japan, Bahrain, Djibouti
- Was apart of the last squadron and deployment of the P-3 Orion aircraft commissioned during the 1960s.
- Past Volunteering Activities: Habitat for Humanity Cashier, Blood Donor Monitor for Northwest Bloodworks, Dog/Cat Socializer for WAIF, Puppy Sitter for Summit Assistance Dogs
Timeline
Technical Publications Librarian
Amentum
09.2023 - Current
Logs and Records
Amentum
04.2023 - 09.2023
Shift Supervisor
US Navy, FRCNW
01.2020 - 01.2021
Central Technical Publication Librarian
US Navy, VP-40
01.2019 - 12.2019
Records Management Supervisor
US Navy, VP-40
04.2018 - 12.2018
Aircraft Records/ Engine Accounting Manager
US Navy, VP-40
01.2017 - 03.2018
Support Equipment Planned Maintenance Clerk
US Navy, VP-40
05.2015 - 12.2016
Maintenance Records Clerk
US Navy, VP-40
12.2014 - 04.2015
Office Manager/Administrative Services - General Office Services
United States Military Apprenticeship Program
Aviation Life Support System Configuration Management - Naval Aviation
Center For Naval Aviation Technical Training (CNATT)
Configuration Management For Organizational And Inermediate Activities - Naval Aviation
Center For Naval Aviation Technical Training (CNATT)
Support Equipment Configuration Management - Naval Aviation
Center Of Naval Aviation Technical Training
Aernautical Technical Publications Library Management - Naval Aviation
Center For Naval Aviation Technical Training (CNATT)
Computer Operator - General Office Services
United States Military Apprenticeship Program
Work Center Supervisor's Course - Naval Aviation
Center For Naval Aviation Technical Training (CNATT)
Aviation Maintenance Administration -
Center For Naval Aviation Technical Training (CNATT)
Associate of Arts - General Studies
Brandman University
Bachelor of Science - Computer Forensics
Champlain College