Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rebekah Goodhue

Winter Haven,FL

Summary

I am an experienced data entry clerk and a customer service agent with years of professional experience in remote training. Highly organized, with excellent attention to detail. Possess a passion for design and an understanding of the principles of design. Ability to work independently and as part of a team. I have excellent personal skills that allow me to effectively collaborate with clients, parents, children, patients, and other representatives. I am hardworking, dedicated, & a quick learner who sets out to go above and beyond what is expected.

Overview

6
6
years of professional experience

Work History

Onstar/Gm motors

MCI Careers
04.2021 - 10.2024
  • Took inbound calls for Navigation,Roadside and other Technical Issues
  • Took care of any changes to clients accounts and eventually moved to sales making outbound calls to renew or pay up the account
  • Email support
  • Chat support
  • Technical Support
  • Accounting
  • Sales

Retention Specialist

Brink's Home Security
01.2020 - 02.2021
  • Practiced customer relations building techniques utilized advance skills in problem solving
  • Kept client accounts up to date with current policy
  • Email support

Customer Service Agent

TQW Virtual
03.2019 - 12.2019
  • Chat support
  • Billing
  • Loan department

Education

High School Diploma -

Sante Fe High School
Alachua, FL

Skills

  • Customer Service
  • Front Desk
  • Recruiting
  • Microsoft Office
  • Excel
  • Inbound/Outbound Calling
  • Advertising
  • Time Management
  • Sales
  • Money Management

Languages

English
Full Professional

Timeline

Onstar/Gm motors

MCI Careers
04.2021 - 10.2024

Retention Specialist

Brink's Home Security
01.2020 - 02.2021

Customer Service Agent

TQW Virtual
03.2019 - 12.2019

High School Diploma -

Sante Fe High School
Rebekah Goodhue