Dependable employee seeking opportunity to expand skills and contribute to company success. Considered hardworking, ethical and detail- oriented. Always willing to take on any task. Adapts quickly to new needs and policies
Overview
6
6
years of professional experience
Work History
Executive Assistant/Assistant Manage
Iconic Properties
08.2023 - 12.2023
Coordinated complex calendars of appointments, meetings, and travel arrangements
Handled confidential and sensitive information with discretion.
Contributed to the development of office administration and procedures
Improved customer experience by greeting visitors warmly upon arrival.
Organized conferences, seminars, and corporate events
Served as liaison between departments to facilitate effective communication throughout the company.
Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
Executive Assistant
HOA Nexus
02.2022 - 01.2023
Spearheaded special projects for annual meetings and facilitated in meeting project deadlines,
Negotiated vendors for special project needs.
Maintained database with customer updates and reporting . Administered invoices and document statements.
Collaborated with engineers and vendors to evaluate and improve software and hardware interfaces. Implemented a tracking system for software issues and updates.
Facilitated onboarding with homeowners, associations , vendors, and community managers to ensure billing transitions and utility transfers.
Streamlined key and remote security and tracking
Assistant Community Manager
First Service Residential
10.2017 - 09.2019
Processed resident payments, deposits, fines, chargebacks and refunds.
Answered high volume of phone calls and email inquiries.
Addressed and resolved client complaints and inquiries, maintaining high satisfaction.
Managed vendor relationships and work orders
Facilitated move-in / move out process by coordinating parking stickers, key / fob handovers.
Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
Conducted inspections to identify needed improvements and maintain highest standards.
Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
Supported property manager by preparing documents, monthly and annual reports and presentations.
Coordinated conferences, monthly and annual meetings.