Rebekah Harper
Seattle,WA
Summary
Diligent Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Able to enhance Customer experiences by employing Service-oriented behaviors, understanding Customer desires and providing customized solutions to build loyalty.
Overview
6
6
years of professional experience
Work History
Store Associate
Amazon Fresh
11.2022 - Current
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Assisted with inventory management, ensuring accurate counts and proper storage of products.
- Collaborated with team members to meet sales goals, sharing product knowledge, and assisting in promotional efforts.
- Processed returns and exchanges efficiently, adhering to company policies and procedures.
- Supported store management in maintaining visual merchandising standards through regular upkeep of displays and signage.
- Assisted in the preparation of seasonal promotions by setting up displays according to planograms provided by supervisors or corporate offices.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
House Cleaner
Above And Beyond Professional Reality Services
06.2019 - 09.2020
- Exceeded client expectations to garner future services
- Sanitized apartments after move-out or prior to move-in
- Received numerous positive reviews from clients for attention to detail and exceptional work ethic.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
Stock Merchandiser
Jyve Corp
05.2018 - 09.2020
- Ensured products appeared at correct locations in correct quantities
- Rotated manufacturer products as needed
- Loaded and unloaded merchandise using ladder and pallet jack
- Partnered with sales representatives and managers to coordinate delivery and merchandising schedule
- Completed stock orders and managed inventory levels
- Supplied daily support to buyer and assistant buyer
- Removed damaged, out-of-code, not-in-set and discontinued items from displays
- Consistently lifted materials weighing as much as 50 pounds.
Residential House Cleaner
Roanoke Real Estate Company
05.2018 - 04.2019
- Sanitized apartments after move-out or prior to move-in
- Provided exceptional customer service, addressing concerns and customizing services to meet individual needs.
- Streamlined cleaning processes for quicker completion without compromising quality.
- Delivered tailored housekeeping services that met each client''s specific preferences, leading to higher levels of satisfaction.
- Established a reputation for punctuality, professionalism, and dependability that contributed to high levels of client satisfaction and repeat business.
- Adhered to strict safety protocols while using various cleaning products and equipment, minimizing accidents or injuries on the job.
Education
Beekeeping Apprenticeship - Beekeeping
Centrailia Community College
Centrailia, WA2015
Skills
- Self-motivated
- Active listening skills
- POS systems knowledge
- Quick learner
- Cash handling and credit card management
- People-oriented
- Skilled problem solver
- Key holder experience
- Exceptional time management skills
- Merchandise Display
- Positive and friendly
- Product counts and inventory management
- Vendor relations
- Customer service-oriented
- Computer literate
- Focused and detail-oriented
- Excellent oral and written communication
- Retail Merchandising
- Stock replenishment
- Safety oversight
- Team Collaboration
- Organization
- Stock replenishment efficiency
- Returns and Exchanges Handling
- Conflict resolution competency
- Reliability
Timeline
Store Associate
Amazon Fresh
11.2022 - Current
House Cleaner
Above And Beyond Professional Reality Services
06.2019 - 09.2020
Stock Merchandiser
Jyve Corp
05.2018 - 09.2020
Residential House Cleaner
Roanoke Real Estate Company
05.2018 - 04.2019
Beekeeping Apprenticeship - Beekeeping
Centrailia Community College
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