Self-motivated professional with a friendly attitude, skilled in customer service and problem-solving. Proven ability to adapt in fast-paced environments.
Overview
7
7
years of professional experience
Work History
ASM
HEB Grocery Store
Houston, TX
03.2015 - 09.2018
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Waitstaff Manager
Holiday Inn
Houston, TX
02.2014 - 03.2015
Provided exceptional customer service to enhance dining experience and foster guest loyalty.
Managed multiple tables efficiently, ensuring timely service and food delivery.
Monitored dining area for cleanliness and organization, promoting a welcoming atmosphere.
Maintained thorough knowledge of menu offerings and wine pairings to provide informed recommendations.
Restaurant Manager
Backyard Smokehouse
Cypress, TX
02.2012 - 02.2014
Oversaw daily operations, ensuring high-quality service and adherence to food safety standards.
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.