Rebekah Harwell
Sandy Springs,GA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Having been promoted internally and cross trained in several departments with in the Symmetry Lending, I am eager to learn and grow with the company.
Overview
4
4
years of professional experience
Work History
Document Custody Representative II
Symmetry Lending
08.2023 - Current
- Stayed up-to-date on industry trends and regulations, sharing insights with colleagues to maintain best practices in custodial services delivery.
- Assisted in the development of policies and procedures that improved overall performance metrics for the custody department.
- Provided training to new hires on custody-related topics, ensuring consistent service quality across the team.
- Contributed to a positive work environment by fostering teamwork and collaboration among colleagues.
- Increased productivity by implementing technological solutions for routine tasks in custody services operations.
- Balanced multiple priorities effectively while managing a high volume of transactions daily, consistently meeting deadlines without sacrificing attention to detail.
- Maintained organized records, ensuring accuracy and easy retrieval when needed.
- Gained strong leadership skills by managing projects from start to finish.
Document Custody Representative I
Symmetry Lending
05.2022 - 08.2023
- Reduced errors in transaction processing with thorough review and verification of trade details.
- Ensured compliance with industry regulations and company policies during the loan closing process.
- Stayed up to date on loan regulation changes, processing loan applications in compliance with current laws.
- Improved workflow efficiency by implementing an organized filing system for closed loans.
- Reviewed and validated details of loan applications and closing documentation.
- Conducted thorough reviews of closed loan files for accuracy and completeness.
- Checked accuracy and completeness of all paperwork.
- Regularly updated internal systems after loan closures, ensuring accurate data across all departments.
- Participated in regular audits of closed loan files, identifying areas for improvement in document quality and organization practices.
- Gained extensive knowledge in data entry, analysis and reporting.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Submission Officer
Symmetry Lending
01.2021 - 05.2022
- Maintained a high level of accuracy in data entry tasks, ensuring error-free submissions.
- Continuously updated knowledge of industry trends and best practices related to document submissions, enabling the team to remain competitive in an ever-changing landscape.
- Collaborated with team members to ensure timely completion of tasks, reducing overall project timelines.
- Enhanced submission quality by meticulously reviewing and proofreading documents before submission.
- Supported cross-functional teams by providing expertise in document preparation, formatting, and submission requirements.
- Learned and adapted quickly to new technology and software applications.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Self-motivated, with a strong sense of personal responsibility.
- Gained extensive knowledge in data entry, analysis and reporting.
Shift Manager
RaceTrac
08.2020 - 01.2021
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Streamlined inventory management processes with accurate record-keeping practices and routine stock audits.
- Trained and mentored new employees to maximize team performance.
- Enhanced team communication and collaboration through regular meetings, clear expectations, and constructive feedback.
- Kept accurate and detailed records of personnel progress and productivity.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Consistently exhibited calm demeanor during periods of high volume or unusual events to keep store operating smoothly and set positive example for shift team.
- Tracked receipts, employee hours, and inventory movements.
- Conducted regular staff meetings to keep team members informed about company updates, policy changes, and performance expectations.
- Ensured compliance with all company standards as well as local health and safety regulations during each shift.
Senior Event Coordinator
Laurel Grove
- Led pre-event training sessions for staff members, reinforcing best practices in customer service and on-site problem-solving techniques.
- Designed visually appealing marketing collateral that effectively communicated key information about upcoming events to target audiences.
- Spearheaded volunteer recruitment efforts, assembling dedicated teams that contributed significantly to overall event success.
- Surpassed revenue goals by identifying and implementing creative sponsorship packages that appealed to a diverse range of corporate partners.
- Developed post-event reports to determine effectiveness of each event.
- Coordinated schedules and timelines for events.
- Acquired contracts and agreements to finalize negotiations and obtain approval signatures.
- Managed budgets and finances for multiple events concurrently, ensuring optimal allocation of resources and timely payment of invoices.
Education
Early Childhood Education
Gwinnett Technical College
Lawrenceville, GA12.2020
Skills
- Clear Communication
- File Management
- Employee Training
- Quality Assurance
- Time Management
- Team Leadership and Motivation
Timeline
Document Custody Representative II
Symmetry Lending
08.2023 - Current
Document Custody Representative I
Symmetry Lending
05.2022 - 08.2023
Submission Officer
Symmetry Lending
01.2021 - 05.2022
Shift Manager
RaceTrac
08.2020 - 01.2021
Senior Event Coordinator
Laurel Grove
Early Childhood Education
Gwinnett Technical College
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