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Adaptable and dependable candidate skilled at managing multiple priorities with a positive and friendly attitude. Willingness to take on added responsibilities to meet individual or team goals.
Hi, I’m
Rebekah Holliday
Augusta,GA
Summary
Overview
4
years of professional experience
Skills
- Friendly, Respectful, Trustworthy, and Positive Attitude
- Attention to Detail
- Professional Customer Service
- Pet Sitting and Pet Care
- Species-specific temperament knowledge
- Equipment Cleaning and Disinfecting
- Adaptability
- Schedule Coordination
- Flexible Schedule
- Client Privacy and Relationship Management
- Clean Background Check
- Valid Driver's License
Work History
Varied Individual Clients
In-House Pet Sitter
01.2022 - Current
Job overview
- Developed strong relationships with over 10 clients, leading to repeat business and recommendations from satisfied customers.
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs.
- Maintained clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism.
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly.
- Ensured timely feedings, grooming sessions, and exercise routines for pets in accordance with owner instructions.
- Conducted regular home visits to check on pets while owners were away, providing peace of mind through routine updates.
- Handled emergency situations calmly and effectively by communicating with veterinarians or pet owners immediately when necessary.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
- Increased client retention rate through excellent communication skills and genuine love for animals.
- Supported positive behavior reinforcement training methods during walks or playtime sessions for better pet obedience outcomes.
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing daily photo updates showcasing animals' well-being and happiness.
- Improved overall pet health through consistent exercise routines, promoting weight management and mental stimulation for animals under my care.
- Prepared food and water following instructions from pet owners.
- Gave animals proper attention to promote secure environment in owner's absence.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Exercised animals regularly with walks and rigorous play activities.
- Communicated professionally with pet owners via phone, email, and text.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Gave medication to pets following guidelines from owners.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Implemented positive reinforcement training techniques to help pets learn proper behaviors.
- Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
- Helped pet owners transition pets into new homes and environments though training.
- Kept cages, kennels, play yards, and grooming areas neat and clean.
- Followed pet care instructions for dietary needs and medication regimens.
- Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
- Monitored animals for behavioral problems and signs of health issues.
- Washed, trimmed and brushed animals to maintain good grooming standards.
- Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
- Developed and implemented enrichment plans to keep animals healthy and stimulated.
- Prepared and administered medications and treatments as prescribed by veterinarian.
- Assisted with development of animal behavior modification plans.
- Educated visitors and staff on proper animal care and handling.
Family Physicians Of Evans
COVID-19 Screener
07.2020 - 04.2022
Job overview
- Improved patient screening efficiency by implementing streamlined COVID-19 testing process.
- Enhanced infection control practices through rigorous sanitization of screening areas and equipment.
- Minimized wait times for patients by coordinating with healthcare professionals to optimize flow of traffic during screenings.
- Reduced errors in data entry by carefully recording patient information and ensuring accurate test results documentation.
- Collaborated with local public health departments to track and report trends in COVID-19 cases, supporting informed decision-making processes.
- Ensured compliance with federal, state, and local regulations regarding COVID-19 screening procedures and reporting requirements.
- Provided compassionate care for anxious patients by offering clear communication about testing procedure and expectations for results delivery.
- Assisted in training new team members on proper COVID-19 screening techniques, contributing to consistent high-quality service delivery.
- Increased overall patient satisfaction through exceptional customer service during screening process, addressing questions or concerns promptly.
- Supported operations management by maintaining organized inventory of necessary supplies and PPE for optimal safety standards during screenings.
- Educated patients on preventative measures against virus transmission, promoting healthier community response to pandemic.
- Facilitated smooth communication between laboratory staff, healthcare providers, and patients regarding test results and follow-up recommendations.
- Kept up-to-date with evolving COVID-19 guidelines and protocols, ensuring test administration remained accurate and compliant.
- Managed patient privacy by securely handling personal information and maintaining strict confidentiality during screening process.
- Demonstrated adaptability by rapidly adjusting to new testing technologies and procedures as they available, maintaining high standards of service delivery.
- Obtained temperatures of visitors and employees at entry of facility and asked screening questions.
- Followed CDC guidelines to establish accuracy and compliance with COVID-19 protocols.
- Maintained safe and sanitary environment by conducting regular disinfecting and cleaning measures.
- Provided assistance with distribution of face masks and other equipment to equip individuals with protective gear.
- Communicated changes in COVID-19 protocols to staff and visitors to provide real time information and enhance preparation.
- Educated staff and visitors on importance of proper hygiene and social distancing to practice protective measures and avoid infection transmission.
- Monitored individuals for signs and symptoms of COVID-19 to apply prompt response and medical attention.
- Donned and removed personal protective equipment (PPE) per company protocols.
- Tracked and monitored health status of individuals entering premises to provide protection and control contamination.
- Protected individual confidentiality as prescribed by local, state, and federal mandates.
- Oversaw in-person and curbside patient registration and processing.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Provided family members with general health education and tips for patient care.
- Helped clinical staff with in-office procedures by organizing spaces and passing instruments.
Education
Georgia Military College - MilledgevilleMilledgeville, GA
Associate of Arts from English
05.2024
University Overview
Georgia Connections AcademyDuluth, GA
High School Diploma
2021
University Overview
Affiliations
Affiliations
- Phi Theta Kappa Honor Society
Timeline
In-House Pet Sitter
Varied Individual Clients
01.2022 - Current
COVID-19 Screener
Family Physicians Of Evans
07.2020 - 04.2022
Georgia Military College - Milledgeville
Associate of Arts from English
Georgia Connections Academy
High School Diploma
Software
Microsoft 365
Microsoft Powerpoint
Microsoft Excel
Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceFlexible work hoursCompany CultureAvailability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Languages
English
Native or Bilingual
Korean
Limited Working
Spanish
Limited Working
Japanese
Elementary
Hobbies
Hobbies
- Singing
- Reading
- Educating Self and Others on Languages/Cultures
- Advocating for Civil Equality and Human Rights
- Advocating for Animal Rights
Interests
K-Pop
Language and Culture
Animals
Quote
"Poor circumstance is no excuse for poor character."
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