Rebekah Holmes
Sylacauga,AL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Gardener
Bells Seed Store
Fayetteville, NC
02.2023 - 02.2024
- Collected leaves, weeds and debris from the garden area for disposal or composting purposes.
- Performed regular pruning and trimming of hedges, bushes, shrubs, trees and other vegetation.
- Transplanted seedlings into larger pots or containers when needed.
- Monitored the health of plants in order to identify any problems with pests or diseases.
- Answered customer questions regarding plant growing conditions and proper care.
- Handled loading and unloading of plants and freight from tractor-trailers, heavy-duty trucks and flatbed vehicles.
Team Lead
Northern Tool + Equipment
Fayetteville, NC
01.2023 - 02.2024
- Delegated daily tasks to team members to optimize group productivity.
- Resolved escalated customer complaints or queries promptly and efficiently.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Performed opening and closing duties such as counting money, balancing tills, and reconciling discrepancies.
- Used product knowledge to assist customers and suggest products.
- Supported the manager in developing plans for future projects, initiatives and objectives.
Assistant Store Manager
Aeropostale
Anchorage, AK
03.2019 - 02.2023
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
- Delegated assignments based on team strengths to optimize floor coverage and service levels.
- Maintained accurate records of all transactions, stock levels and employee performance metrics.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Plumbing Supervisor
Home Depot
Anchorage, AK
06.2015 - 03.2019
- Trained new personnel in proper use of tools and equipment related to plumbing projects.
- Participated in meetings with upper management representatives in order to discuss current trends in the industry.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Cut and fit pipes to established measurements.
- Supervised staff and evaluated work performance.
Gym Membership Coordinator
Alaska Club
Anchorage, AK
01.2013 - 06.2015
- Developed and implemented membership policies and procedures.
- Assisted with the development of promotional materials for membership campaigns.
- Coached and mentored all employees to be engaging, pleasant, and helpful to new and existing members, which improved service expectations.
- Organized monthly events for members and facilitated communication between members and staff.
- Supported sales team members to drive growth and development.
Education
Medical Administrative Degree - Medical Administration
Medcert
Online03-2018
High School Diploma -
AJ Diamond Highschool
Anchorage, AK05-2012
Skills
- Administrative Support
- Client Relations
- Workload Management
- Goal-Oriented
References
References available upon request.
Timeline
Gardener
Bells Seed Store
02.2023 - 02.2024
Team Lead
Northern Tool + Equipment
01.2023 - 02.2024
Assistant Store Manager
Aeropostale
03.2019 - 02.2023
Plumbing Supervisor
Home Depot
06.2015 - 03.2019
Gym Membership Coordinator
Alaska Club
01.2013 - 06.2015
Medical Administrative Degree - Medical Administration
Medcert
High School Diploma -
AJ Diamond Highschool
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