Rebekah Horner
Blackwood,NJ
Summary
Dedicated respiratory therapy graduate with extensive hands-on experience in patient care through clinical rotations and internship. Proficient in equipment processing, EKG acquisition, pacemaker interrogations, and Holter monitor placement, complemented by strong skills in respiratory assessment and ventilator management. Aiming for a full-time registered respiratory therapist role or per diem opportunities to provide exceptional patient-centered care while pursuing RRT credential.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Respiratory Therapist Intern
Inspira Health Network
Vineland, New Jersey
09.2024 - Current
- Monitored patient heart rhythms using EKG machines and specialized equipment.
- Assisted physicians in interpreting EKG results and identifying abnormalities.
- Performed EKG tests on patients of all ages, including neonatal and geriatric.
- Collaborated with nursing staff to schedule EKG tests for patients efficiently.
- Instructed patients on proper positioning for EKG testing and ensured their comfort during the procedure.
- Communicated effectively with patients to explain the purpose of the test and answer any questions they may have had about it.
- Demonstrated proficiency in using various types of EKG machines such as 12-lead ECGs and portable systems.
- Assisted with stress tests, holter monitors, and pacemaker checks.
- Documented patient information accurately in electronic health records systems.
- Maintained accurate records of patient data, test results, and other relevant information.
- Followed safety protocols to ensure compliance with healthcare regulations consistently.
- Observed strict confidentiality when handling patient information according to HIPAA regulations.
- Participated in continuing education courses related to new developments in cardiac care technology.
- Conducted diagnostic evaluations on EKG equipment to ensure functionality, troubleshooting and evaluations.
- Communicated test or assessment results to medical professionals.
- Maintained and organized respiratory equipment for optimal functionality.
Administrative Assistant
Inspira Health Network
Vineland, New Jersey
11.2020 - 08.2024
- Managed patient check-in and check-out processes seamlessly each day.
- Checked patients in and out for appointments and collected co-payments.
- Scheduled appointments efficiently using electronic health record systems.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted patients warmly and ensured a welcoming environment in the clinic.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Handled phone inquiries and directed calls to appropriate medical staff.
- Coordinated communication between patients and healthcare providers effectively.
- Took messages from patients and promptly relayed to appropriate staff.
- Called patients to confirm scheduled appointments and obtain additional details.
- Verified insurance information and updated patient records accurately.
- Verified insurance coverage for appointments and collected co-payments.
- Informed patients of financial responsibilities prior to rendering services.
- Assisted with billing questions and explained payment options clearly.
- Processed referrals for specialist care when requested by physicians or patients.
- Performed data entry tasks related to billing and collections procedures.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Protected patients by observing strict HIPAA guidelines.
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Assisted physicians with finalizing reports, speeches or presentations.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Compiled and coded patient information or data in appropriate computer system.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Routed laboratory or diagnostic results to appropriate staff.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Communicated with patients with compassion while keeping medical information private.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Ordered office supplies as needed to maintain inventory levels.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Receptionist
Inspira Health Network
Mullica Hill, NJ
11.2019 - 11.2020
- Greeted patients and visitors warmly at the front desk.
- Managed multi-line phone systems, directing calls efficiently.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled and confirmed appointments.
- Scheduled appointments using electronic health record systems.
- Scheduled appointments for clients, customers, and other visitors.
- Assisted with patient intake by verifying insurance information.
- Provided information regarding services offered by the health network.
- Coordinated communication between medical staff and patients effectively.
- Processed patient paperwork and maintained confidentiality standards.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained cleanliness and organization of waiting areas and reception spaces.
- Updated and recorded customer or client information to maintain accounts.
- Performed data entry tasks into various computer systems accurately and promptly.
- Provided administrative support to staff members by typing letters, filing documents, and scanning and copying documents.
- Processed payments accurately for all customer transactions, ensuring compliance with financial policies. and updated accounts to reflect balance changes.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Provided administrative support to various departments, assisting with document preparation and data entry.
Assistant Dispatcher/Delivery Driver
Amazon Logistics (Thruway Direct)
King of Prussia, PA
04.2016 - 11.2019
- Coordinated driver schedules to enhance route efficiency
- Managing a team of 80 drivers
- Trained drivers on delivering packages across diverse locations in the Tri-State area
- Organized package storage for quick access and streamlined delivery
- Posting delivery status and sending various emails to Amazon
- Required to meet specified daily rate
- Maintain friendly, courteous and professional attitude at all times
- Required to be flexible with schedule
- Learned new jobs to support team needs
Lathe Operator
Glastron
Vineland, NJ
03.2015 - 04.2016
- Operated CNC lathe machines for precision manufacturing components.
- Set up and adjust lathes, fixtures, cutting tools, and work pieces to ensure conformance to specifications.
- Adjusted machine settings to consistently meet production specifications and tolerances, ensuring quality control.
- Perform routine maintenance on lathe machines including lubricating parts and checking fluid levels.
- Troubleshoot malfunctions in the lathe machine by performing tests and making repairs as necessary.
- Sharpened cutting tools using grinding wheels or other abrasive materials.
- Interpreted technical drawings and specifications for production accuracy.
- Maintained equipment through regular inspections and preventative maintenance.
- Load raw materials onto machines for processing.
- Trained new operators on equipment usage and safety procedures effectively.
- Ensure compliance with company policies regarding safety regulations at all times.
- Follow safety procedures when operating the lathe machine.
- Work closely with supervisors and managers to ensure that all deadlines are met.
- Streamlined processes to enhance overall production yield and minimize deficiencies.
Shift Manager/Associate
Wawa
Malaga, NJ
09.2011 - 03.2015
- Supervised daily operations to ensure smooth workflow and efficient service.
- Scheduled shifts to optimize coverage during peak hours of operation.
- Trained new team members on company policies and customer service standards.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Coached employees on interactions with customers to drive exceptional service.
- Coached team members to improve performance.
- Resolved customer complaints effectively to enhance overall satisfaction and loyalty.
- Monitored store operations to ensure compliance with company policies and procedures.
- Implemented safety procedures to maintain a secure work environment for staff.
- Conducted performance evaluations and provided feedback to team members regularly.
- Developed and maintained positive working relationships with staff, customers, and vendors.
- Collaborated with upper management to develop operational strategies for improvement.
- Managed inventory levels and coordinated restocking efforts to meet demand.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Inspected work areas regularly for cleanliness and organization standards.
- Scheduled shifts to optimize coverage during peak hours of operation.
- Managed daily cash intake by counting out registers and tabulating profits.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Communicated with other shift managers to facilitate continuum of customer service.
- Resolved conflicts between staff members in a professional manner.
- Responded quickly and effectively to emergency situations as they arose.
- Reinforced rules to promote superior employee performance.
- Taught staff upselling techniques to meet revenue targets.
- Analyzed sales reports for trends in order to identify areas for improvement or growth opportunities.
Education
Bachelor of Science - Respiratory Therapy
Rowan University
Glassboro, NJ05-2026
Vocational - Dental Assisting
Cumberland County Vocational School
Bridgeton, NJ01-2014
High School Diploma -
Bridgeton High School
Bridgeton, NJ01-2014
Skills
- Patient monitoring and care
- EKG testing and Holter placement
- Respiratory care protocols
- Respiratory equipment management
- Electronic health records management
- Medical record documentation
- Patient outcome evaluation
- Time management and prioritization
- Team collaboration and communication
- Active listening skills
- Adaptability in healthcare settings
- Medical terminology proficiency
- Professionalism in patient interactions
Certification
- BLS 4/26- 4/28
- ACLS 5/25- 5/27
- CRT 6/22-6/31
Timeline
Respiratory Therapist Intern
Inspira Health Network
09.2024 - Current
Administrative Assistant
Inspira Health Network
11.2020 - 08.2024
Receptionist
Inspira Health Network
11.2019 - 11.2020
Assistant Dispatcher/Delivery Driver
Amazon Logistics (Thruway Direct)
04.2016 - 11.2019
Lathe Operator
Glastron
03.2015 - 04.2016
Shift Manager/Associate
Wawa
09.2011 - 03.2015
Bachelor of Science - Respiratory Therapy
Rowan University
Vocational - Dental Assisting
Cumberland County Vocational School
High School Diploma -
Bridgeton High School