-Demonstrated strong organizational skills by coordinating multiple appointment check-ins and check-outs at a time, while operating a multi-line phone system.
-Received recognition from clients, supervisors, and the business owner multiple times for outstanding customer service and de-escalation skills on the phone.
-Demonstrated proficiency with printers, scanners, fax machines, and computers.
-Ensured the reception area stayed neat, organized, and welcoming for visitors. Stocked paper, created new client files, and kept a small shopping area stocked with products.
-Demonstrated trustworthiness and responsibility each night by settling the POS system and balancing the daily expenses.
- Showed strong self-motivation and creativity by making activity plans once a week, designed to teach basic tumbling to over 50 kids between the ages of 5 and 12 years old.
Kept entire classes of kids entertained and on task for an hour and a half, while teaching the curriculum and keeping energy high.
Showed emotional intelligence by taking kids who were having a hard time aside and deciding on the best way to support and help them.
Encouraged kids who are having a hard time with the curriculum by breaking steps down and helping them understand what confuses them.
Provided excellent customer service, answering questions about products, and offering personalized recommendations based on individual preferences.
Operated and maintained bakery equipment, including ovens and mixers.
Collaborated with team members to complete tasks and maintain the smooth running of the bakery.
Demonstrated trustworthiness and responsibility when opening and closing the location, balancing the till, and ensuring the information is accurate.