Rebekah Jenks
Prairie Village
Summary
Proven server with a track record of enhancing guest experiences at Kansas City Country Club through exceptional customer service and efficient order management. Skilled in multitasking and maintaining a professional appearance, consistently improving service quality. Expert in guest engagement and cash handling, contributing to a positive and efficient dining environment.
Overview
4
4
years of professional experience
Work History
Server
Kansas City Country Club
05.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular members.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Developed strong rapport with regular members through genuine hospitality efforts.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Server
SPIN! Neapolitan Pizza
08.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Maximized table turnover rate by managing reservations and seating arrangements.
Restaurant Team Member
Chick-fil-A
08.2020 - 08.2021
- Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
High School Diploma -
Kansas City Christian School
Prairie Village05.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Quality Control
- Performance Improvement
- Order Management
- Table Setting
- Food station setup
- Front-of-house display creation
- Banquet Coordination
Autocross and Go Karting
I have recently gotten into racing cars in Autocross events and have been learning how to competitively drive a Go Kart.
Timeline
Server
SPIN! Neapolitan Pizza
08.2022 - 06.2023
Server
Kansas City Country Club
05.2022 - Current
Restaurant Team Member
Chick-fil-A
08.2020 - 08.2021
High School Diploma -
Kansas City Christian School
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