Rebekah Joseph
Brooklyn
Summary
Dedicated professional with a strong background in customer service and problem-solving. Recognized for innovative solutions and effective team collaboration, consistently achieving high customer satisfaction.
Overview
10
10
years of professional experience
Work History
Synergy transportation Corp
Wayne
Queens
09.2022 - 04.2023
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Exceeded customer satisfaction by finding creative solutions to problems.
Child care Nanny
Metteo kinnicutt
Brooklyn
01.2022 - 06.2022
- Supervised daily activities and playtime for children in a safe environment.
- Prepared nutritious meals and snacks according to dietary needs and preferences.
- Organized educational games and crafts to promote learning and creativity.
- Managed children's schedules, including playdates, appointments, and activities.
- Communicated effectively with parents regarding children's behavior and progress.
- Ensured cleanliness and organization of play areas and children's belongings.
- Developed strong relationships with children to foster trust and comfort.
- Created an atmosphere of trust between myself and both the family and the kids I cared for.
- Transported children to school, extracurricular activities, and appointments when needed.
- Tended to children's general needs while providing supervision for safety in day-to-day activities.
- Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Provided a safe environment for the children through supervision and guidance of their activities.
Child care Nanny
Ady Gupta
Brooklyn
06.2018 - 09.2019
- Supervised daily activities and playtime for children in a safe environment.
- Prepared nutritious meals and snacks according to dietary needs and preferences.
- Managed children's schedules, including playdates, appointments, and activities.
- Ensured cleanliness and organization of play areas and children's belongings.
- Developed strong relationships with children to foster trust and comfort.
- Transported children to school, extracurricular activities, and appointments when needed.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Communicated regularly with families regarding daily events and any concerns that may arise.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Provided a safe environment for the children through supervision and guidance of their activities.
Child care Nanny
Jessica sanfillippo
Brooklyn
08.2016 - 06.2018
- Supervised daily activities and playtime for children in a safe environment.
- Prepared nutritious meals and snacks according to dietary needs and preferences.
- Organized educational games and crafts to promote learning and creativity.
- Managed children's schedules, including playdates, appointments, and activities.
- Communicated effectively with parents regarding children's behavior and progress.
- Ensured cleanliness and organization of play areas and children's belongings.
- Transported children to school, extracurricular activities, and appointments when needed.
- Assisted children with daily activities, such as dressing, bathing, and feeding.
- Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
- Created nurturing, safe environments to promote emotional, social, and intellectual growth.
- Read stories aloud to the children and engaged them in creative play activities.
- Encouraged safe, positive behavior by redirecting children to take positive action.
- Gave medication to children as directed by parents or guardians.
- Minimized TV and mobile device time by engaging children with games and physical books.
Target
Kevin
Brooklyn
06.2013 - 08.2015
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment.
Education
High School Diploma -
Urban Assembly School For Law And Justice
283 Adam St Brooklyn New York 06-2012
Skills
- Customer service
- Problem solving
- Team collaboration
- Task organization
- Innovative solutions
- Child supervision
- Dependable and responsible
- Self-Directed
- Multitasking
- Excellent communication
Timeline
Synergy transportation Corp
Wayne
09.2022 - 04.2023
Child care Nanny
Metteo kinnicutt
01.2022 - 06.2022
Child care Nanny
Ady Gupta
06.2018 - 09.2019
Child care Nanny
Jessica sanfillippo
08.2016 - 06.2018
Target
Kevin
06.2013 - 08.2015
High School Diploma -
Urban Assembly School For Law And Justice