Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rebekah Kent

Rebekah Kent

Georgetown

Summary

Dynamic Kitchen Manager with a proven track record at Chipole, excelling in staff training and development while implementing effective purchasing strategies. Recognized for enhancing kitchen performance and maintaining high sanitation standards, I leverage strong leadership and attention to detail to drive operational success and elevate customer satisfaction.

Experienced manager bringing demonstrated success in developing and motivating strong restaurant teams to assist 100 plus customers hourly. Keeps all areas clean and sanitized while managing inventory and preventing waste. Positive and upbeat with customers and team members alike.

Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff. Knowledgeable in food safety and sanitation protocols.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Kitchen Manager

Chipole
03.2024 - 06.2025
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Scheduled and received food and beverage deliveries, adhering to food cost and budget.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.
  • Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
  • Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
  • Checked and tested foods to verify quality and temperature.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Developed and implemented kitchen policies and procedures to establish clear guidelines for kitchen operations and comply with regulations.
  • Reviewed and analyzed kitchen performance to verify gaps and observe continuous improvement.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.

Assistant General Manager

Five Guys
02.2020 - 08.2023
  • Motivated, trained, and disciplined employees to maximize performance.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Enforced quality assurance protocols to deliver ideal customer experiences.
  • Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
  • Handled cash accurately and prepared deposits.
  • Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
  • Mentored and motivated team members to achieve challenging business goals.
  • Resolved problems promptly to elevate customer approval.
  • Managed team schedule with eye for coverage needs and individual strengths.
  • Developed and implemented policies and procedures to improve customer service and satisfaction.
  • Analyzed customer feedback data to identify areas of improvement and develop solutions.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Reported issues to higher management with great detail.
  • Interacted well with customers to build connections and nurture relationships.

Education

High School Diploma -

Zane Trace
Chillicothe, OH
05-2012

Skills

  • Kitchen staff coordination
  • Purchasing
  • Scheduling
  • Employee monitoring
  • Attention to detail
  • Scheduling coordination
  • ServSafe certification
  • Verbal and written communication
  • Workflow planning
  • Goal setting
  • Cleaning and sanitation
  • Leadership development
  • Staff training and development

Certification

  • Licensed serve safe - 5 years

Timeline

Kitchen Manager

Chipole
03.2024 - 06.2025

Assistant General Manager

Five Guys
02.2020 - 08.2023

High School Diploma -

Zane Trace

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