Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Kornfeld

Rebekah Kornfeld

Valencia,California

Summary

Organized and dedicated Administrative Assistant with a proven track record of providing exceptional customer service in fast-paced environments. Experienced in building and nurturing customer relationships, adept at understanding and meeting customer needs. Skilled in public speaking, able to effectively communicate ideas and information to diverse audiences. Possesses online marketing experience, leveraging digital platforms to enhance brand presence and engage target audiences. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

22
22
years of professional experience

Work History

Administrative Assistant in Social Media/Print Marketing, Sales and Customer Service

camelot Moving & Storage, Inc
02.2011 - Current
  • Developed and consistently improved social listening skills to create engaging content for Facebook, Pinterest, & Instagram
  • Creatively repurposed UGC to create social media posts, website content & newsletters
  • Maintained high standards of warm, empathetic, and patient customer care to resolve complaints and handle repairs in claims department.
  • Implemented training from Flodesk Academy and Jenna Kutcher Email Challenge to create dynamic, timely, and behind-the-scenes-centric, monthly newsletter to 1,000+ subscribers, with high open rates and low unsubscribes.
  • Demonstrated resilience, and effective rapport building, with high organization and follow-through in phone sales
  • Relentless problem solver and quick learner in business networking, public speaking, and client relationship building through in-person networking events, phone & email follow-up, and in-person contacts
  • Managed online reputation with reviews
  • Highly organized, reliable follow-through in obtaining information from other team members to produce reports and address client needs
  • Quick study on new software and sales systems like Hubspot, and industry-specific software like Mr. Mover.

Administrative Assistant to the Executive Director and IT Director

Klee, Tuchin, Bogdanoff & Stern LLP
07.2007 - 01.2011
  • Precise data entry and document management, inputting attorney time and client expense and organizing, cataloging, and filing HR and billing files maintaining high level of confidentiality
  • Provided secretarial and receptionist coverage, greeting clients and assisting in event set-up
  • Carried out IT administrative tasks, including inventory management, obtaining price comparisons; and maintaining and updating hardware and software licensing, network, and end-user support
  • Compiled information and materials to create and maintain IT Protocol Binder and Desktop User's Manual.

Administrative Assistant to the Senior Attorney Unit and IT Project Administrator

Colorado Legal Services
02.2006 - 03.2007
  • Demonstrated independent judgment and decision-making skills in managing details of multi-party conference calls, and statewide training events as well as the travel arrangements associated with the events
  • Coordinated with printers on the design and printing of training materials
  • Assisted the IT Project Administrator in the research and design of Web site content as well as the execution of word processing projects, including large-scale mailings, e-mail correspondence, and manuals related to IT assessments
  • Expanded job-related skills through training in Kemps Case Works management software as well as Web site maintenance utilizing ProBono.net.

Administrative Assistant to the Concept to Consumer Marketing Department

revlon, Inc.
07.2004 - 09.2005
  • Performed intensive data entry requiring the formulation and verification of product information
  • Facilitated communications between various teams, maintained excel files and product development task force notes
  • Completed training on job-related software, AC Nielsen market tracing software and Revlon’s product management system.

Administrative Assistant to the Senior Attorney Unit (Statewide Advocacy Support Staff)

Colorado Legal Services
06.2002 - 08.2003
  • Improved the effective operation of the Senior Attorney Unit by organizing meetings, and conference calls with Senior Attorneys and staff located throughout statewide offices
  • Compiled and analyzed the data obtained from training evaluations and distributed the relevant information by means of procedure reports
  • Successfully maintained positive working relationships with CLE instructors, members of the local Bar Association, as well as Legal Aid donors and their affiliates.

Education

A.A.S. in Paralegal Studies

Arapahoe community college
Colorado, Colorado
05.2003

Skills

  • Flodesk email training2020
  • Special Education Instructional Assistant Certification 2021
  • Hubspot sales software certification 2022
  • Udemy Email Marketing course 2023
  • Workflow Optimization
  • Data Entry
  • Calendar Management
  • Social Media Management
  • Marketing

Timeline

Administrative Assistant in Social Media/Print Marketing, Sales and Customer Service

camelot Moving & Storage, Inc
02.2011 - Current

Administrative Assistant to the Executive Director and IT Director

Klee, Tuchin, Bogdanoff & Stern LLP
07.2007 - 01.2011

Administrative Assistant to the Senior Attorney Unit and IT Project Administrator

Colorado Legal Services
02.2006 - 03.2007

Administrative Assistant to the Concept to Consumer Marketing Department

revlon, Inc.
07.2004 - 09.2005

Administrative Assistant to the Senior Attorney Unit (Statewide Advocacy Support Staff)

Colorado Legal Services
06.2002 - 08.2003

A.A.S. in Paralegal Studies

Arapahoe community college

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