Rebekah Lang
Travelers Rest,SC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
6
6
years of professional experience
Work History
Scan Supervisor & Project Manager
All Copy Products
04.2023 - Current
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Educated staff on organizational mission and goals to help employees achieve success.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Collected, arranged, and input information into database system.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Devised and implemented processes and procedures to streamline operations.
- Generated reports detailing findings and recommendations.
- Achieved results by working with staff to meet established targets.
Front Office Receptionist
Highlands Center For Women
05.2022 - 06.2023
- Expedited check-in process for patients by efficiently collecting necessary paperwork and verifying insurance coverage upon arrival.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Supported office staff and operational requirements with administrative tasks.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
- Organized paperwork such as charts and reports for office and patient needs.
- Implemented streamlined check-out procedures, ensuring that patients received proper documentation and follow-up appointment scheduling.
- Improved patient communication, providing clear instructions for upcoming appointments or procedures as needed.
- Demonstrated strong attention to detail when updating patient demographics, ensuring accurate information for proper billing and treatment purposes.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Notified manager of incidents and potential incidents relating to patients and staff for swift action.
- Streamlined front office operations for increased efficiency by effectively organizing patient records and documents.
- Elevated levels of organization within the clinic by implementing an improved filing system for easier retrieval of vital information on demand.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Scan Operator & Scan Manager
All Copy Products
04.2018 - 02.2022
- Streamlined workflow by maintaining and troubleshooting scanning equipment regularly.
- Increased productivity by prioritizing high-volume scanning tasks during peak times.
- Resolved staff conflicts and identified potential areas of improvement.
- Monitored and tracked project progress to support timely completion.
- Worked closely with IT teams to troubleshoot system issues related to scanners or software integration.
- Assessed and analyzed customer requirements to develop effective scan project plans.
- Developed comprehensive training materials for new hires, leading to a smoother onboarding process and reduced learning curve for new employees.
- Trained new team members on proper scanning techniques, resulting in increased productivity and fewer errors.
- Conducted quality assurance to verify accuracy of data used in scan projects.
- Established and enforced project timelines and deadlines.
- Monitored employee performance closely, providing constructive feedback and coaching as needed to improve individual efficiency within the team.
- Worked effectively in fast-paced environments.
- Gained strong leadership skills by managing projects from start to finish.
- Self-motivated, with a strong sense of personal responsibility.
Education
High School Diploma -
Woodside Baptist School (Homeschooled)
Denver, CO05.2006
Skills
- Schedule development
- Project restructuring
- Operations Management
- Goal-Oriented
- Process Monitoring and Improvement
- Analytical Thinking
- Processes and procedures
- Project Management
- Organization
- Multitasking
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeContract WorkWork Location
RemoteHybridOn-SiteImportant To Me
Company CultureWork-life balancePaid time off401k matchPaid sick leaveHealthcare benefitsWork from home optionCareer advancementTimeline
Scan Supervisor & Project Manager
All Copy Products
04.2023 - Current
Front Office Receptionist
Highlands Center For Women
05.2022 - 06.2023
Scan Operator & Scan Manager
All Copy Products
04.2018 - 02.2022
High School Diploma -
Woodside Baptist School (Homeschooled)
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