Rebekah Laughridge

• Deliver front-line patient care and administrative services in a high-volume primary care setting.
• Collaborate directly with physicians and clinical staff to manage patient assessments, documentation, and treatment plans.
• Serve as the pharmaceutical services coordinator, establishing streamlined protocols for medication handling and vendor communications.
• Lead new hire training and onboarding, enhancing clinic productivity and reducing ramp-up time.

Key Achievements:

• Hand-selected to coordinate all pharmaceutical processes due to operational insight and reliability
• One of six MAs entrusted with complex patient treatments based on clinical excellence
• Spearheaded EMR protocol improvements to boost efficiency and compliance

• Supported executive leadership at high-profile international athletic events, including the CrossFit Games.
• Managed logistics, scheduling, and onsite coordination with vendors, athletes, and executives.
• Acted as key liaison for clients and partners, resolving issues with discretion and professionalism.

Key Achievements:

• Chosen for exclusive international event roles due to trusted execution under pressure
• Maintained long-term contractor role through consistent high performance and adaptability

• Provided executive-level support to VP and across 250-person department.
• Built cloud-based file systems and automated scheduling processes, improving data access and team collaboration.
• Liaised with stakeholders, preparing communications and presentations for internal and external audiences.

Key Achievements:

• Streamlined communication flow and documentation systems across department

• Co-managed facilities and daily operations of Lexington, SC production site.
• Responsible for logistics and oversight of order fulfillment for regional distribution.
• Continuously collaborated with sales team, compliance team, purchasing team, and farm supervisors to strategically maximize production capacity and weekly sales.

Key Achievements:

• Due to leadership, problem solving skills, and quick mastery of software/mechanical systems, promoted to team lead in less than 2 months.
• Promoted to Assistant Operations Manager after continuously taking initiative to troubleshoot inter-departmental problems and proactively seek long term solutions.
• Developed shipping processes and procedures that ensured accurate and on-time deliveries after acquisition of major accounts such as Publix and Whole Foods.

• Managed international database for all CrossFit trainer courses.
• Lead customer service representative for all trainer database related needs.
• Successfully collaborated with numerous teams in multiple departments to reconcile record discrepancies.
• Handled inventory, distribution, grading, storage, and destruction of secure Level 1 test documents.

Key Achievements:

• Through tedious and account specific troubleshooting of trainer database, significantly reduced record discrepancies and established steps to maintain accurate future records.
• Assessed and improved customer service and test related processes that led to expedited requests/results.