Open To Work
Rebekah Leaberry
American Cruise Lines
Sandy,UT
Work Preference
Job Search Status:
Open to work
Work Type
Part TimeFull Time
Location Preference
RemoteHybridOn-Site
7
Years of experience
Dynamic travel coordinator experienced in managing complex travel itineraries and high-volume bookings. Proven ability to optimize routes, handle emergencies, and maintain meticulous records, ensuring exceptional service delivery and client satisfaction.
Work History
Travel Coordinator
2 Years 3 Months- Coordinated travel itineraries for guests, optimizing routes and schedules for efficiency.
- Managed booking systems to ensure accurate reservations and timely confirmations.
- Handled emergency situations calmly while working quickly to find alternative travel arrangements when needed.
- Managed high-volume workload under tight deadlines while maintaining a keen attention to detail in every aspect of the job duties performed.
- Arranged hotel accommodations, cars or drivers and all related documentation.
- Enhanced client satisfaction by efficiently managing and organizing travel itineraries.
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and anticipating client needs.
- Maintained detailed records of all transactions, ensuring accurate invoicing and streamlined reimbursements for clients.
Quality Assurance Inspector
2 Months- Implemented standardized testing procedures to enhance product reliability and customer satisfaction.
- Conducted thorough inspections of finished products for quality compliance and specifications.
- Collaborated with production teams to troubleshoot quality issues and recommend corrective actions.
- Documented inspection results and maintained accurate records in quality management systems.
- Analyzed defect trends to identify root causes and propose process improvements.
- Performed visual inspections and non-destructive tests where appropriate.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Maintained accurate records of inspection findings, facilitating data-driven decision-making for process improvements.
Receptionist
4 Years 3 Months- Managed front desk operations, ensuring smooth visitor check-in and appointment scheduling.
- Coordinated communication between departments, enhancing information flow and service efficiency.
- Provided administrative support, including document management and office supply inventory control.
- Maintained accurate records of client interactions, improving data retrieval processes.
- Oversaw daily office operations, optimizing resource allocation to meet organizational needs.
- Answered phone promptly and directed incoming calls to the correct offices.
- Confirmed appointments, communicated with clients, and updated client records.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive a positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Associate of Applied Science - General Studies
Skills
Itinerary creation
Client relations
Travel industry knowledge
Administrative tasks
Geographical expertise
Booking systems management
Route optimization
Hospitality
High-volume operations
Document management
Interests
I have a passion for photography and editing photos.
Participating in various activities
including Dungeons and Dragons
Biking
and Cooking.
Personal Development and Self-Improvement
Avid Reader
Timeline
Travel Coordinator
American Cruise Lines
05.2024 - CurrentRead More
Quality Assurance Inspector
Enso Rings
07.2023 - 09.2023Read More
Receptionist
Brick Canvas
01.2019 - 04.2023Read More
Utah Valley University
Associate of Applied Science from General Studies
Read More