Overview
Work History
Education
Skills
Timeline
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Rebekah Le Roy

Saratoga Springs,NY

Overview

9
9
years of professional experience

Work History

Head Server/Bartender

The Galley Bar and Grill
05.2023 - Current
  • Collaborated with owners to streamline bar procedures and daily operations.
  • Trained and supervised new hires to maintain high service standards.
  • Developed promotional events to increase sales monthly.
  • Resolved any customer complaints or service issues both promptly and professionally.

Reception Manager

The Juliana Resort
04.2021 - 10.2023
  • Trained and supervised approximately 10 new hires to ensure constant delivery of excellent customer service.
  • Managed daily front desk operations such as check-ins and visitor handling.
  • Coordinated with other departments to ensure seamless hotel operations.
  • Monitored staff performance and reported back to hotel ownership.
  • Maintained secure and accurate guest records.

Store Manager

Exhale
05.2017 - 03.2020
  • Monitored inventory levels and coordinated directly with distributors.
  • Hired and trained new team members.
  • Tracked sales data and developed promotions to boost store revenue.
  • Implemented a new Point of Sale system (ShopKeep) to operate and manage in-store sales.

Education

B.A. - Psychology

SUNY Empire State College
Saratoga Springs, NY
05.2025

Bachelor of Arts - Psychology

University of Maine
Orono, ME
05-2020

Skills

  • Customer service
  • Staff training
  • Operations management
  • Sales promotion
  • Communication skills
  • Attention to detail
  • Critical thinking
  • Conflict resolution

Timeline

Head Server/Bartender

The Galley Bar and Grill
05.2023 - Current

Reception Manager

The Juliana Resort
04.2021 - 10.2023

Store Manager

Exhale
05.2017 - 03.2020

B.A. - Psychology

SUNY Empire State College

Bachelor of Arts - Psychology

University of Maine