Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
ResearchAssistant
Rebekah Lineberger

Rebekah Lineberger

Communication
Gastonia,NC

Summary

Results-oriented Creator with in-depth knowledge of WordPress, Google AdWords and SEO. Creative and productive individual bringing 9 years of experience writing convincing, factual copy for spectrum of websites. Strong editing and researching skills paired with 45 wpm typing speed.

Overview

8
8
years of professional experience

Work History

Merchandising Manager

Buy Buy Baby
Concord, NC
05.2022 - 10.2022
  • Set sales quotas, established performance expectations and visited retailers to optimize sales and customer service.
  • Analyzed trends and conducted research to determine seasonal merchandise direction.
  • Developed merchandise plans to purchase various highly sought-after items to increase sales by 60%..
  • Planned out sales cycles to develop and service accounts by using product marketing, prospecting, promotion and merchandising for product awareness and placement.
  • Serviced accounts using prospecting, product marketing and merchandising techniques to enhance product awareness.
  • Established sales quotas and explained performance expectations in routine meetings to optimize sales and customer service.
  • Generated weekly, monthly, quarterly and yearly reports on purchasing operations.

F&B Chick-Fil-A Operations Manager

HMS Host International
Charlotte, NC
10.2018 - 12.2020
  • Managed team of employees, overseeing hiring, training and professional growth of employees.
  • Resolved conflicts and negotiated mutually beneficial agreements between parties.
  • Developed and maintained courteous and effective working relationships.
  • Delivered services to customer locations within specific timeframes.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.

Training Manager

Chick-fil-A
Gastonia, NC
12.2017 - 10.2018
  • Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
  • Conducted orientation sessions and organized on-the-job training for new hires.
  • Coordinated technical training and personal development classes for staff members.
  • Managed new employee orientation training process for more than 50 employees each year.
  • Reviewed and edited all training materials for accuracy and company policy compliance.
  • Drove departmental performance and achievement of service levels through focused team operational reviews, structured coaching and managing to enterprise targets.
  • Created in-depth training manual for all employees.
  • Organized and edited training manuals, multimedia visual aids and other educational materials.
  • Communicated all learning and performance objectives, schedules and training assessments to upper management.

HR Manager

Chick-fil-A
Winston-Salem, NC
08.2013 - 12.2017
  • Coordinated immigration process for visa and green card applications to support mobility requests for domestic and international long and short-term assignments.
  • Motivated employees through special events and incentive programs.
  • Processed employee claims involving performance issues and harassment.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Led decision-making and implementation of HR policies, procedures, programs and functions.
  • Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes.
  • Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
  • Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues.
  • Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
  • Coordinated with senior leadership and handled managerial needs by implementing fresh solutions into business strategies.

Education

Bachelor of Arts - Psychology

Winston-Salem State University
Winston-salem, NC
05.2017

Skills

  • Corporate Communications
  • Customer Demographics
  • Strategic Development
  • Critical Thinking
  • Reading Comprehension
  • Business Correspondence
  • Blog Posts
  • Social Media Platforms
  • Public and Media Relations
  • Corporate Social Responsibility
  • Social Media Content Creation
  • Operational Efficiency
  • Database Coordination
  • Strategic Consulting
  • Drafting and Administering Contracts
  • Negotiation Tactics
  • Program Analysis
  • Accurate Records and Reports
  • Creative Strategies
  • Vendor Communication and Negotiation

Accomplishments

  • Supervised team of 120+ staff members.
  • Documented and resolved communication issue which led to Improved HR policies.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 4 in the development of new Training Program..

Timeline

Merchandising Manager

Buy Buy Baby
05.2022 - 10.2022

F&B Chick-Fil-A Operations Manager

HMS Host International
10.2018 - 12.2020

Training Manager

Chick-fil-A
12.2017 - 10.2018

HR Manager

Chick-fil-A
08.2013 - 12.2017

Bachelor of Arts - Psychology

Winston-Salem State University

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Rebekah LinebergerCommunication