REBEKAH LINEBERGER
Analyst
Gastonia,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Sales and Marketing Analyst
The Body Shop
Charlotte, NC
01.2023 - Current
- Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services
- Developed accurate sales forecasts by analyzing sales feedback and wrote reports of for senior leadership
- Developed tools and processes to help improve operational efficiency and enhance sales team productivity
- Tracked key metrics and developed spreadsheets and data models
- Collected and analyzed data from variety of sources to create detailed market research reports for top-level decision makers
- Implemented and supervised market research projects from start to finish with focus groups, surveys and interviews
- Wrote engaging and successful marketing, advertising, and website copy
- Researched and evaluated potential new markets and products.
Strategic Sales Analyst
Buy Buy Baby
Concord, NC
05.2020 - 10.2022
- Communicated market developments, portfolio changes and annual performance information to clients
- Developed and presented proposals for new investments
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Strengthened communication skills through regular interactions with others
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations
- Resolved problems, improved operations and provided exceptional service
- Facilitated portfolio performance review and implemented new strategies
- Demonstrated strong organizational and time management skills while managing multiple projects.
Operations Analyst
HMS Host International
Charlotte, NC
10.2018 - 12.2020
- Designed plans to improve operations and suggested changes to systems for overall organization
- Analyzed trend data to forecast operational needs and plan next course of action
- Conducted data analysis to identify opportunities for streamlining client operations and improving customer satisfaction
- Created and managed operational databases to store and track data and maintain accurate information
- Supported supervisor and associated team members to maintain system functionality
- Assessed operational performance to identify areas for improvement
- Performed validation and testing of models to promote adequacy and reformulate models as necessary
- Created models to forecast and predict quantitative and comparative evaluations of various business solutions
- Conducted research and analysis to develop model-based solutions to complex operational problems.
HR Manager
Chick-fil-A
Winston-Salem, NC
08.2013 - 12.2018
- Implemented standardized programs and policies, driving smooth operations, employee retention and engagement
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention
- Led decision-making and implementation of HR policies, procedures, programs and functions
- Managed employee disputes by employing conflict resolution techniques
- Recommended, initiated and finalized HR actions regarding faculty and staff position management, compensation and employment postings, hiring proposals and new hire onboarding
- Advised decision-makers on complex and confidential matters ranging from performance management to employee relations issues
- Created vision and goals for HR team and motivated staff to achieve excellence in customer support and core HR processes
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures
- Implemented performance reviews and motivational strategies to elevate HR team results.
Education
Bachelor of Arts - Psychology
Winston-Salem State University
Skills
- SQL
- Google/ Excel Sheets
- Sales Statistics Analysis
- Business Analytics
- Account reconciliation
- Financial Records Analysis
- Review Contracts
- Analytical Problem Solver
- Effective Customer Service
Timeline
Sales and Marketing Analyst
The Body Shop
01.2023 - Current
Strategic Sales Analyst
Buy Buy Baby
05.2020 - 10.2022
Operations Analyst
HMS Host International
10.2018 - 12.2020
HR Manager
Chick-fil-A
08.2013 - 12.2018
Bachelor of Arts - Psychology
Winston-Salem State University
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