Rebekah Mathis
Orange Beach,AL
Summary
Experienced management professional with a strong background in overseeing inventory, planning, ordering, and daily operations. Skilled in ensuring compliance with regulations and conducting routine state health inspections. Demonstrated ability to cultivate client relations with vendors and drive marketing efforts through effective promotions, while implementing successful sales strategies to boost revenue. Proven track record in financial performance and adept at leading teams. Possessing 20 years of experience in sales, customer service, and money management. Licensed by the Georgia State Board of Cosmetology since 2003. Known for building and nurturing relationships, collaborating with vendors, maintaining strong client connections, and delivering exceptional customer service.
Overview
27
27
years of professional experience
Work History
Administration
City of Orange Beach
01.2021 - Current
- Support the City Officials and management with the daily operations for the City of Orange Beach
- Provided guidance to lower level network administration staff.
- Anticipate the needs of the public to ensure a positive customer experience
- Strong organizational skills to execute daily tasks and projects on time
- Assisting the Finance Department and the Human Resource Department when needed
Assistant Softball Coach
Orange Beach High School
01.2020 - 01.2021
- Assist the head coach in developing and training student-athletes, plan and establish goals and objectives for the team, manage and motivate, and provide leadership for the Lady Makos, the 2021 Alabama 2-A State Champions.
- Helped players develop skills such as discipline and observation to further enhance team success.
- Coached players on successful pitching and catching techniques.
Expect Excellence Coordinator/Recreation Attendant
City of Orange Beach
01.2018 - 01.2021
- Coordinator of daily operations for the after-school program/summer camp of Expect Excellence and Camp Sunshine
- Manage registration/active involvement for students and families of the City of Orange Beach Recreation facility
- Create, Process, and file discipline notes and incident reports
- Manage Concession operations, inventory, and money
- Maintain professional knowledge by attending educational workshops, establishing personal networks, and participating in educational classes
- Entered data, generated reports, and produced tracking documents.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
HouseKeeper
Coastal Cleaning Services
01.2018 - 12.2018
- Tasked with ensuring that all designated areas of the home are clean and orderly, and that all rooms are maintained and inspected in compliance with state standards.
- Adhered to professional house cleaning checklist.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
Child Nutrition Cafeteria Assistant
Simpson Middle School
01.2017 - 12.2018
- Adheres to high standards of personal hygiene and appearance.
- Participated in regular safety training sessions, maintaining a safe working environment for all employees.
- Trained newly hired staff members on proper food handling procedures, fostering a culture of safety and hygiene within the team.
- Notified management of product and supply shortages to reduce disruption in availability.
ASP Instructor
Kincaid Elementary School
01.2017 - 12.2018
- Responsible for the daily supervision of the after-school program participants
- Ensuring a safe, enriching, and healthy learning environment
- Assist with homework and encourage academic progress
- Created a supportive learning environment where students could freely ask questions and receive personalized feedback on their work.
- Developed strong relationships with students, fostering an open line of communication between instructor and learners for optimal growth opportunities.
Bar Manager/Bartender
Mystic Grill
01.2014 - 12.2016
- I established and maintained professional relationships with nine different vendors for the bar. My responsibilities included ordering, stocking, ensuring cleanliness, and conducting monthly inventories for two bars. I managed deliveries and inventory control, adhered to budgets, increased profits, and oversaw cash flow. I also maintained the bar's display to enhance functionality and appeal, and built a regular clientele, consistently ensuring guest satisfaction.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Closed out cash register and prepared cashier report at close of business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Introduced new cocktails to the menu based on market research that became popular choices amongst customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Bartender/Server
Longhorn Steakhouse
01.1998 - 12.2014
- Served as an In-Store Trainer for new servers and Managers in Training (MITs). Achieved the role of team leader responsible for the restaurant's opening and closing procedures. Regularly exceeded sales and service objectives.goals
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
Boutique Manager
Francesca’s Collections
01.2008 - 12.2009
- Responsible for the hiring, training, and development of staff. Delivered exceptional customer service through direct email and phone contact. Managed the ordering and tracking of all store merchandise. Maintained and monitored inventory levels. Oversaw cash control and reporting, tallied daily receipts, and conducted bank deposits.and made bank deposits
- Maximized profit margins by skillfully negotiating contracts with vendors for favorable terms.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Managed store inventory effectively to maintain optimal stock levels and minimize shrinkage.
- Developed a loyal client base by building strong relationships and offering exceptional service.
Education
Associate of Science - Business
Columbia Southern University
Orange Beach, AL10-2024
Master Cosmetologist License -
Georgia State Board
Macon, GA01.2003
Diploma -
Gwinnett Technical College
Lawrenceville, GA01.2003
General Studies -
University of West Georgia
Carrollton, GA01.2001
Skills
- CPR Certified
- Darkness to Light Training
- Client Relationship Management
- Personal Development- Pryor Learning, Threat Advice, Andy Andrews Leadership 101
- Teamwork - City of Orange Beach
- Calm Under Pressure
- Optimism
- Exceptional leadership skills
- Business leadership and records administration
Accomplishments
Coastal Alabama Business Chamber 2023-2024
Collaborated with a team of 22 to develop the inaugural class of the Coastal Alabama Leadership League through the Coastal Alabama Business Chamber 2023-2024
September 2022 Coastal Alabama Business Chamber Island Spirit Award
Island Spirit Award September 2022
The Island Spirit Award is a monthly accolade given to an island employee who demonstrates a caring, warm, and hospitable demeanor to those they assist. I received a nomination for this distinction from the Alabama Business Chamber and my coworker, alongside whom I have served for three years, in September 2022.
Orange Beach High School Lady Makos 2020-2021
Manage and motivate, and provide leadership for the Lady Makos, the 2021 Alabama 2-A State Champions.
References
- Sunshine Smith, Community Development, City of Orange Beach, (251) 747-0631
- David Harris, Concessions, City of Orange Beach, (251) 554-3754
- Penny Hughey, Vice President, Coastal Alabama Business Chamber, (423) 595-6568
- Shane Alexander, Athletic Director, Orange Beach High School, (256) 612-0298
- Ana Sands, Owner, Coastal Cleaning LLC, (251) 942-7540
Timeline
Administration
City of Orange Beach
01.2021 - Current
Assistant Softball Coach
Orange Beach High School
01.2020 - 01.2021
Expect Excellence Coordinator/Recreation Attendant
City of Orange Beach
01.2018 - 01.2021
HouseKeeper
Coastal Cleaning Services
01.2018 - 12.2018
Child Nutrition Cafeteria Assistant
Simpson Middle School
01.2017 - 12.2018
ASP Instructor
Kincaid Elementary School
01.2017 - 12.2018
Bar Manager/Bartender
Mystic Grill
01.2014 - 12.2016
Boutique Manager
Francesca’s Collections
01.2008 - 12.2009
Bartender/Server
Longhorn Steakhouse
01.1998 - 12.2014
Master Cosmetologist License -
Georgia State Board
Diploma -
Gwinnett Technical College
Associate of Science - Business
Columbia Southern University
General Studies -
University of West Georgia
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