Rebekah Melton
Minneola,FL
Summary
Experienced Animal Care Professional | 10+ Years in Veterinary & Pet Services
With over a decade of experience in veterinary assistance, kennel care, and pet sitting, I have developed a strong skill set in animal health, patient care, and client service. From supporting veterinarians in medical procedures to managing a trusted family pet sitting business, my expertise spans hands-on animal care, surgical assistance, medication administration, and business operations
Overview
21
21
years of professional experience
Work History
Owner
Melton Family Pet Services
08.2018 - Current
- Managed day-to-day business operations.
- Cultivated trusted partnerships with clients to ensure recurring engagements.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Gave animals proper attention to promote secure environment in owner's absence.
- Maintained a clean and safe environment for pets, ensuring their comfort and well-being at all times.
- Communicated professionally with pet owners via phone, email, and text.
- Built trust with clients by consistently demonstrating reliability, punctuality, and attention to detail in all aspects of pet care provision.
Pet Nurse
Banfield, the Pet Hospital
06.2006 - 03.2010
- Enhanced communication between pet owners and veterinary staff by serving as a liaison for information sharing and appointment scheduling.
- Assisted with radiographs, ultrasound examinations, and other diagnostic imaging procedures by positioning animals correctly and operating equipment safely.
- Promoted client retention by providing exceptional customer service when interacting with pet owners during appointments or over the phone.
- Optimized practice efficiency through diligent inventory management tasks such as ordering supplies, tracking usage trends, and organizing storage areas.
- Collaborated with veterinarians to develop effective treatment plans tailored to individual patients'' needs.
- Demonstrated excellent attention to detail when documenting patient histories accurately in electronic medical records systems or written files.
- Contributed to a well-organized clinic environment by maintaining clean and sanitary workspaces, equipment, and exam rooms.
- Educated pet owners on proper nutrition, exercise regimens, and preventive care measures to promote optimal animal health.
- Performed essential laboratory tasks such as analyzing blood samples, preparing slides for microscopic examination, and processing tissue specimens for biopsy evaluation.
- Conducted thorough evaluations of animals'' vital signs upon arrival at the clinic to inform course of action for subsequent treatment plans.
- Supported veterinary team in managing emergency situations by triaging incoming cases efficiently and prioritizing urgent care needs.
Veterinary Assistant
Boulevard Pet Hospital
09.2003 - 10.2005
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Improved client relations through effective communication and education on pet health needs.
- Provided customer support to clients, answering questions and addressing concerns.
- Managed kennel duties responsibly ensuring cleanliness comfort safety nutrition hydration exercise monitoring recovering boarding animals.
Education
Biology
Tidewater Community College
Norfolk, VAVeterinary Technician
Penn Foster College
Scottsdale, AZSkills
- Customer relations
- Relationship building
- Verbal and written communication
- Customer service
- Attention to detail
- Teamwork and collaboration
- Preventive care
- Medical record-keeping
- Client communication
- Multitasking
- Reliability
- Client education
Timeline
Owner
Melton Family Pet Services
08.2018 - Current
Pet Nurse
Banfield, the Pet Hospital
06.2006 - 03.2010
Veterinary Assistant
Boulevard Pet Hospital
09.2003 - 10.2005
Biology
Tidewater Community College
Veterinary Technician
Penn Foster College
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