A driven professional with a proven ability to work in both team-oriented and self-directed environments. An established professional with superior oral and written skills, attention to detail, and a keen aptitude for learning and applying new information efficiently.
Overview
5
5
years of professional experience
Work History
Family Support Coordinator
Florida Department of Health Okaloosa County
11.2024 - Current
Program Coordination: Manage community partnerships to ensure the effective delivery of services, enhance individuals' well-being, and help them build long-term coping abilities.
Scheduling & Logistics: Coordinate appointments, meetings, and services to optimize personnel and resources for training and development programs.
Client Education & Support: Develop and provide educational materials and services to address up to 40 clients' diverse personal and family challenges, helping them navigate adversity and grow. Built solid and trusting rapport with clients and their families fostering trust and communication to meet case needs.
Documentation & Reporting: Maintain client records, ensure compliance with regulations, and prepare reports reflecting program outcomes and key trends.
Crisis Support & Case Management: Offer direct support to individuals facing personal challenges and connect them with services that foster stability and growth.
Family Support Coordinator
Lakeview Center Inc
04.2024 - 10.2024
Community Action Facilitation: Collaborated with local agencies to connect clients with services addressing a broad spectrum of needs, including emotional and family support.
Data Management & Reporting: Documented client progress and created reports that provided valuable insight into service impact, identifying trends in individuals’ growth and overall well-being.
Resource Coordination: Facilitated client referrals, ensuring they accessed services tailored to their specific circumstances, helping them overcome barriers and achieve self-sufficiency.
Client Advocacy: Supported clients in overcoming personal challenges by providing resources that empowered them to maintain stability and progress.
CDC Operations Clerk/Caregiver
Child Development Center
03.2023 - 12.2023
Program Coordination & Facilitation: Coordinated and led activities for children and youth ages 6 weeks to 18 years, creating an environment that encourages participation and fosters positive interactions.
Specialized Program Implementation: Implemented program options for children and youth with special requirements, ensuring inclusivity and engagement.
Administrative & Clerical Support: Managed administrative tasks including preparing reports, maintaining records, and ensuring compliance with USDA Food Program regulations.
Front Desk & Client Support: Provided front desk coverage, informed parents and patrons about program details, answered questions, and handled enrollment paperwork.
Accounting Clerk III
TSAY Professional Services
11.2019 - 02.2021
Accounts Payable & Data Entry: Processed invoices and performed data entry tasks, ensuring accuracy in financial records and timely payments. Utilized software such as CostPoint, DelTek, and Microsoft Office, including Excel.
Training & Support: Conducted training sessions on leave accrual policies and timekeeping procedures, improving employee understanding and compliance with company protocols.
Timekeeping Management: Monitored and tracked employee hours for 50 employees under government contracts to ensure accurate payroll processing. Managed timekeeping systems to allocate hours to the correct accounts.
Project Operations: Provided administrative and financial reporting support, assisting in project operations to enhance efficiency and success.
Education
Bachelor of Arts - Human Development And Family Studies
American Military University
Charles Town, WV
04-2020
Skills
Effective Communication
Attention to Detail
Organization
Community Outreach
Partnership Building
Timeline
Family Support Coordinator
Florida Department of Health Okaloosa County
11.2024 - Current
Family Support Coordinator
Lakeview Center Inc
04.2024 - 10.2024
CDC Operations Clerk/Caregiver
Child Development Center
03.2023 - 12.2023
Accounting Clerk III
TSAY Professional Services
11.2019 - 02.2021
Bachelor of Arts - Human Development And Family Studies
American Military University
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