Higher education administrator with 20 years of progressive experience at The University of Alabama spanning undergraduate admissions, enrollment management, academic advising, student success, academic policy, retention, graduation, experiential learning, and organizational leadership. Proven record of leading complex student-service operations, developing staff, improving policies and processes, and building collaborative solutions across academic and administrative units. Extensive institutional knowledge combined with experience leading change in multiple academic environments.
Work History
Assistant Dean for Student Affairs, Barefield College of Arts and Sciences
3 Years 8 Months
THE UNIVERSITY OF ALABAMA | 02.2023 - Current
Provide strategic leadership for a multi-unit student affairs portfolio within the University's largest and most academically diverse college, with responsibility for student services, advising, recruitment and retention, academic records and graduation, pre-professional advising and mentoring, experiential learning, personnel, budgets, assessment, enrollment management, and academic policy.
Provide college-wide leadership for the interpretation, application, assessment, and certification of University and BCAS academic policies affecting advising, retention, recruitment, orientation, experiential learning, student organizations, graduation, transfer credit, registration, and related undergraduate processes.
Lead a comprehensive restructuring of BCAS Student Affairs, redesigning positions and reporting relationships, rewriting job responsibilities, and creating opportunities for staff advancement to better align organizational capacity with student needs.
Lead nearly 40 staff across multiple functional areas, with responsibility for organizational strategy, personnel, performance evaluation, resource allocation, salary recommendations, staff development, and workplace culture.
Led student success and retention efforts during a period in which first-to-second-year retention increased from 84.6% for the Fall 2022 cohort to a record 88.7% for the Fall 2023 cohort, the highest rate in BCAS history.
Strengthened retention support through more focused Academic Action processes, targeted outreach to first-year students on academic warning, development of a second-year course for academically at-risk students and students returning from suspension, and collaboration with the Capstone Center for Student Success.
Identified a University policy that was creating barriers for students; engaged team members in peer-institution benchmarking, helped develop a revised approach, and advanced the proposal through the University approval process, resulting in a change to University policy.
Developed a comprehensive professional development series to support the onboarding and continued growth of a significant cohort of new academic advisors; made the series available to advisors across campus.
Create a dedicated transfer advising role and transitioned an experienced advisor into the position, increasing continuity for transfer students while re-engaging a seasoned professional who now leads improvements to transfer advising practices.
Provide strategic leadership for BCAS experiential learning through ICUE, encompassing International Programs, Community Engagement, Undergraduate Research, and Externships and Internships; oversee expansion of high-impact opportunities including a Fellows program and development of a Chicago internship experience modeled on the College's successful Washington, D.C. program.
Oversee enrollment management for BCAS core courses serving the University's undergraduate population, partnering with Undergraduate Admissions and academic departments to align course capacity with enrollment demand.
Collaborate with academic departments, deans and associate deans, Undergraduate Admissions, the Office of the University Registrar, the Capstone Center for Student Success, Care and Wellbeing, Financial Aid, Student Account Services, and other campus partners on complex student and institutional issues.
Director, Office of Nursing Student Services, Capstone College of Nursing
13 Years 7 Months
THE UNIVERSITY OF ALABAMA | 06.2009 - 01.2023
Directed a comprehensive student services operation supporting undergraduate nursing students and prospective students across recruitment, orientation, scholarships, academic advising, academic policy, upper-division promotion, records, retention, graduation, licensure, and student engagement.
Led and developed Office of Nursing Student Services staff, with responsibility for personnel management, performance evaluation, policy implementation, staff meetings, and a supportive team culture.
Acted as an academic policy leader and College registrar, partnering with the University Registrar to verify degree compliance and manage student processes involving registration, withdrawals, suspensions, reinstatements, graduation, and academic records.
Managed upper-division promotion process, ensuring process integrity and data accuracy from application through selection and notification, including interviews and application of College requirements.
Administered College scholarship process, ensuring recipient selection, eligibility monitoring, student communication, and effective scholarship account management.
Coordinated undergraduate recruitment and prospective-student engagement as liaison with Undergraduate Admissions, President's Office, and campus partners, facilitating individualized visits and recruitment events.
Led undergraduate recruitment and prospective-student engagement, serving as a liaison with Undergraduate Admissions, the President's Office, and campus partners and coordinating individualized visits and recruitment events.
Served as the College's student success initiative liaison, collaborating with the Capstone Center for Student Success and other colleges on retention initiatives.
Senior Admissions Counselor for Scholarships, Office of Undergraduate Admissions and Scholarships
1 Year 9 Months
THE UNIVERSITY OF ALABAMA | 08.2007 - 05.2009
Recruited high-achieving students, counseling prospective students and families on scholarships, admissions, academic programs, financial aid, and university opportunities to enhance awareness and access.
Planned prospective-student receptions and VIP visits, coordinating Capstone Scholars Day for 1,200 scholarship-eligible students and parents to foster engagement and community.
Managed Scholarship Distribution Project, distributing 3,000 scholarship certificates and coordinating UA representation at 100 high school awards programs to recognize student achievements.
Admissions Counselor, Office of Undergraduate Admissions and Scholarships
1 Year 2 Months
THE UNIVERSITY OF ALABAMA | 05.2006 - 07.2007
Managed undergraduate recruitment territories in Mississippi and Tennessee, fostering relationships with prospective students, families, high school counselors, and alumni while representing UA at recruitment events.
Drove a 19.5% increase in Mississippi applications and a 25% increase in matriculation from 2006 to 2007; achieved a 16.6% rise in Tennessee applications and an 8% gain in matriculation during the same timeframe.
Education
Doctoral Study - Higher Education Administration
THE UNIVERSITY OF ALABAMA | Tuscaloosa, Alabama | 01-2017
ABD
Master of Arts - Higher Education Administration
THE UNIVERSITY OF ALABAMA | Tuscaloosa, Alabama
Bachelor of Arts - Communication and Information Sciences
THE UNIVERSITY OF ALABAMA | Tuscaloosa, Alabama
Public Relations concentration; Marketing minor
Skills
Academic Advising
Student Success
Retention
Recruitment
Academic Policy
Experiential Learning
Organizational Change
Staff Development
Cross-Campus Collaboration
Assessment & Data-Informed Decision Making
Affiliations
Southern Association of Collegiate Registrars and Admissions Officers (SACRAO) | Professional and Personal Development Committee, 2024-Present
American Association of Collegiate Registrars and Admissions Officers (AACRAO) | Member, 2023-Present
National Academic Advising Association (NACADA) | Member, 2009-Present
Alabama Association of Collegiate Registrars and Admissions Officers (ALACRAO) | Committee Member, 2007-2009
Timeline
Assistant Dean for Student Affairs, Barefield College of Arts and Sciences
THE UNIVERSITY OF ALABAMA
02.2023 - CurrentRead More
Director, Office of Nursing Student Services, Capstone College of Nursing
THE UNIVERSITY OF ALABAMA
06.2009 - 01.2023Read More
Senior Admissions Counselor for Scholarships, Office of Undergraduate Admissions and Scholarships
THE UNIVERSITY OF ALABAMA
08.2007 - 05.2009Read More
Admissions Counselor, Office of Undergraduate Admissions and Scholarships
THE UNIVERSITY OF ALABAMA
05.2006 - 07.2007Read More
THE UNIVERSITY OF ALABAMA
Bachelor of Arts from Communication and Information Sciences
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THE UNIVERSITY OF ALABAMA
Doctoral Study from Higher Education Administration
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THE UNIVERSITY OF ALABAMA
Master of Arts from Higher Education Administration
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TEACHING EXPERIENCE
SOC 101: Introduction to Sociology | Instructor | 2026-Present
WS 200: Introduction to Women Studies | Instructor | 2023-Present
NUR 102: Introduction to Nursing | Instructor | 2009-2023
Full Time Faculty Instructor for the School of Arts & Sciences and the School of Business at Oakland City UniversityFull Time Faculty Instructor for the School of Arts & Sciences and the School of Business at Oakland City University