Rebekah Palmer
Philadelphia,PA
Summary
For most of my life, I have been working under volunteering. Through helping teach classes at my dance studio, and helping with serving, catering, and cleaning for the church. Allowing me to see and find my determination and passion when I am helping and doing something I love. In college, I found the same type of work, which was a lovely way for me to get into the work industry. As well as expand on my communication skills, lead a group, show up as my authentic self in the unknown, and more. I am looking to continue to expand my experience and knowledge within the work industry and share my passion, determination, and outlook with others that I get to work with.
Overview
1
1
year of professional experience
1
1
Certification
Work History
First Year Guide
Hannah Bush
08.2023 - Current
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Enhanced guest experience by providing informative and engaging guided tours.
- Built personal relationships with guests to promote positive experiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Developed customized tour itineraries for diverse groups, ensuring a memorable and enjoyable trip.
- Facilitated group bonding activities among participants, fostering a sense of camaraderie during multi-day excursions.
- Increased tour group sizes through exceptional customer service and consistently positive feedback from clients.
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Established positive relationships with tour members through fun and engaging conversation.
- Worked closely with management staff to create new and lucrative tours.
- Assisted tour members with luggage, bags and maps while handling other helpful tasks.
- Collaborated with other tour guides to provide comprehensive and enjoyable experience.
- Planned and executed efficient tour routes by using maps and other navigational tools.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
Commencement Robbing
Burkett
05.2024 - 05.2024
- Participated in regular meetings with colleagues to share ideas about best practices for event management success.
- Enhanced event organization by coordinating commencement schedules and logistics.
- Supported administrators in addressing last-minute changes or unexpected challenges that arose onsite.
- Collaborated with various departments to ensure seamless coordination of events and activities.
- Facilitated rehearsals, guiding participants through the proper procedures for the ceremony.
- Reduced setup time by efficiently arranging stage components and seating areas.
- Maintained professional relationships with vendors, ensuring timely delivery of services needed for successful events.
- Assisted in planning ceremonies, ensuring all aspects were executed according to plan.
- Handled inquiries from participants, providing prompt and accurate responses to questions and concerns.
- Resolved logistical issues promptly, preventing any disruptions to the flow of the ceremony.
- Greeted customers with a smile and provided friendly, knowledgeable service.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
- Provided customer service by issuing tickets, answering questions, and distributing programs.
Coat Hanging
Miranda Powell
03.2024 - 03.2024
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
Bachelor of Arts - Dance
University of The Arts
Philadelphia, PA05.2026
High School Diploma -
Atlantic County Institute of Technology
Mays Landing, NJ06.2022
Skills
- Social Perceptiveness
- Engaging personality
- Quality Assurance
- Artistic Talent
- Creative solutions
Certification
- Certified in Pilates
Timeline
Commencement Robbing
Burkett
05.2024 - 05.2024
Coat Hanging
Miranda Powell
03.2024 - 03.2024
First Year Guide
Hannah Bush
08.2023 - Current
Bachelor of Arts - Dance
University of The Arts
High School Diploma -
Atlantic County Institute of Technology
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