Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Ponceti

McKinney,TX

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

16
16
years of professional experience

Work History

Outside Sales and Marketing

Advocare International
04.2019 - Current
  • Followed through with leads to close sales over phone, in office and during external consumer engagements.
  • Expanded market reach by conducting thorough industry research and identifying potential new clients.
  • Developed customized sales presentations for key clients, resulting in increased business partnerships.
  • Leveraged social media platforms to build brand awareness, engage with customers, and generate leads for the sales team.
  • Organized successful corporate events to showcase products/services while fostering positive relationships with both current clientele and potential prospects.
  • Achieved or exceeded company-defined sales quotas.
  • Built relationships with customers and community to promote long term business growth.

Sales and Service Specialist

Frontier Communications
10.2017 - 04.2019
  • Developed strong rapport with customers, fostering loyalty and trust for sustained business growth.
  • Collaborated with cross-functional teams to drive cohesive sales approach and optimize overall performance.
  • Navigated multiple computer systems expertly to handle customers' sales and service needs.
  • Coordinated with other departments to ensure seamless communication between teams, resulting in efficient workflow processes.
  • Monitored sales performance data; identified areas for improvement and implemented targeted action plans to drive continuous growth.
  • Generated sales leads through outbound calls and emails to build robust pipeline.

Personal Banker

JPMorgan Chase
07.2012 - 09.2017
  • Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
  • Utilized strong interpersonal communication skills during client interactions, resulting in increased trust and fostering long-lasting relationships.
  • Maintained compliance with bank policies and regulations while executing various financial transactions for customers.
  • Generated new business by conducting thorough financial needs assessments and offering tailored products to clients.
  • Managed deposits, withdrawals and wire transfers to process smooth banking transactions for clients.
  • Collaborated with branch team members to achieve monthly sales targets and improve overall performance.
  • Followed up with customers to gather feedback and provide additional assistance.

Teller

JPMorgan Chase
02.2010 - 06.2012
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Supported team members in achieving branch goals through collaboration, communication, and shared responsibilities.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Monitored and reported suspicious activity in line with bank security policies.

POS Supervisor

Polo Ralph Lauren
06.2008 - 02.2010
  • Continuously monitored employee performance, providing constructive feedback when necessary to facilitate professional development.
  • Reduced wait times for customers by streamlining the checkout process and ensuring adequate staffing during peak hours.
  • Established strong relationships with vendors, ensuring timely delivery of products and optimal pricing structures.
  • Improved end-of-day reconciliation accuracy through meticulous cash counting practices and diligent record keeping.
  • Implemented effective training programs for new hires, resulting in decreased errors and increased productivity.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.

Education

Associates - Psychology

Collin County Community College
01.2009

Allen High School
08.2007

Skills

  • RETAIL SALES (8 years)
  • CUSTOMER SERVICE (7 years)
  • RECEPTIONIST (7 years)
  • MICROSOFT OFFICE (Less than 1 year)
  • MS OFFICE (Less than 1 year)
  • Excellent verbal and customer service skills
  • Strong organizational and multi-tasking ability
  • Computer Skills - Microsoft office: word, excel, outlook and power point
  • Ability to interface with all levels of management
  • Brand Awareness
  • Negotiation Techniques
  • Time Management
  • Attention to Detail
  • Problem-Solving
  • Opening and closing procedures
  • Conflict Resolution
  • Multitasking
  • Teamwork and Collaboration
  • Organizational Skills
  • Team Collaboration
  • Relationship Building
  • Product Knowledge
  • Sales process

Timeline

Outside Sales and Marketing

Advocare International
04.2019 - Current

Sales and Service Specialist

Frontier Communications
10.2017 - 04.2019

Personal Banker

JPMorgan Chase
07.2012 - 09.2017

Teller

JPMorgan Chase
02.2010 - 06.2012

POS Supervisor

Polo Ralph Lauren
06.2008 - 02.2010

Associates - Psychology

Collin County Community College

Allen High School

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Rebekah Ponceti