Rebekah Roberts
Roy
Summary
With a proven track record at the USAF, I elevated in-commission rates from 76% to 91% across 619 units by optimizing parts issuance and enhancing service technician collaboration. My expertise in electrical systems troubleshooting and project management, coupled with a knack for training and mentoring, underscores my ability to drive efficiency and team productivity in high-stakes environments.
A mechanical specialist with proven track record in ground support equipment maintenance and repair. Known for ensuring operational efficiency and adherence to safety standards, consistently delivering reliable results. Collaborative team player with strong focus on achieving objectives and adapting to dynamic work environments. Skilled in diagnostics, troubleshooting, and preventive maintenance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Parts Specialist
USAF
10.2023 - Current
- Issued parts to technicians to complete repairs.
- Collaborated with service technicians to identify required parts for repairs, minimizing delays and enhancing productivity, allowing our in commission rate to go from 76% to high of 91% over 619 units responsible for.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to colleagues.
- Processed returns and exchanges promptly, addressing customer concerns while adhering to company policies.
- Worked with supply to place new orders, handle shortage and resolve defective parts issues.
AGE Mechanic
USAF
12.2021 - Current
- Collaborated with other AGE mechanics to ensure timely completion of tasks and optimal allocation of resources.
- Increased overall quality assurance levels by conducting thorough final inspections before signing off on completed repairs or installations.
- Participated in continuous training programs to stay current on technological advancements within the aviation industry.
- Maintained detailed records of performed repairs, contributing to a comprehensive database for future reference.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Diagnosed complex mechanical problems by utilizing advanced troubleshooting techniques and industry knowledge.
- Enhanced safety standards by meticulously following regulatory guidelines during all maintenance procedures.
- Provided hands-on assistance during major overhauls or modifications projects, working alongside engineers as needed.
- Increased team productivity by providing mentoring and technical guidance to junior mechanics.
- Inspected more than 813 pieces of ground equipment.
- Performed preventive and corrective maintenance on aviation support equipment and associated systems and components.
AGE Mechanic
USAF
12.2019 - 12.2021
- Collaborated with other AGE mechanics to ensure timely completion of tasks and optimal allocation of resources.
- Increased overall quality assurance levels by conducting thorough final inspections before signing off on completed repairs or installations.
- Participated in continuous training programs to stay current on technological advancements within the aviation industry.
- Streamlined communication between departments by regularly reporting progress updates on ongoing projects and any potential delays.
- Increased team productivity by providing mentoring and technical guidance to junior mechanics.
- Improved aircraft maintenance efficiency by streamlining diagnostic and repair processes.
- Inspected more than [Number] pieces of ground equipment.
- Diagnosed mechanical and electronic problems using personal skill, technical documentation, and testing tools.
- Performed preventive and corrective maintenance on aviation support equipment and associated systems and components.
- Changed oils, inspecting brakes and replace filters to perform preventive maintenance services on heavy equipment.
- Inspected more than 1800 pieces of ground equipment.
Swim Instructor
Salt Lake County Parks And Recreation
12.2017 - 05.2019
- Taught daily swim instruction to students varying in ages and skill levels.
- Promoted a fun learning environment through engaging activities and games designed to reinforce essential swimming skills.
- Improved swimmer confidence by providing consistent positive reinforcement and constructive feedback on technique.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Took notes strengths and weaknesses of each child in class to track progress.
- Addressed behavioral issues promptly using a fair and consistent approach, fostering a respectful learning environment for all participants.
- Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
Lifeguard
Salt Lake County Parks And Recreation
06.2017 - 05.2019
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
- Responded to emergency situations in a timely, efficient manner.
- Assisted swimmers in distress using appropriate rescue techniques based on individual needs and circumstances.
Sales Associate
Deseret Industries
12.2016 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Associate of Arts -
University of Maryland Global Campus
Hyattsville, MD05-2024
Associate of Applied Science - Aerospace Ground Equipment
Community College of The Air Force
Montgomery, AL05-2024
Skills
- Shipping and receiving
- Returns processing
- Electrical systems troubleshooting
- Safety practices
- Hydraulic systems maintenance
- Documentation skills
- Preventative maintenance
- Project management
- Training proficiency
- Mechanical aptitude
Certification
- CPR/AED Certification
- EPA Universal Refrigerant Certification
- Utah Driver's License
- Secret Security Clearence
Timeline
Parts Specialist
USAF
10.2023 - Current
AGE Mechanic
USAF
12.2021 - Current
AGE Mechanic
USAF
12.2019 - 12.2021
Swim Instructor
Salt Lake County Parks And Recreation
12.2017 - 05.2019
Lifeguard
Salt Lake County Parks And Recreation
06.2017 - 05.2019
Sales Associate
Deseret Industries
12.2016 - 05.2017
Associate of Arts -
University of Maryland Global Campus
Associate of Applied Science - Aerospace Ground Equipment
Community College of The Air Force
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