Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Robinette

Saline,MI

Summary

Offering strong foundation in administrative tasks and genuine interest in healthcare services, eager to learn and grow in this environment. Brings capacity to quickly understand medical terminology and healthcare procedures, along with solid data entry and organizational skills. Ready to use and develop these skills to contribute effectively in a Senior Billing role.

Overview

22
22
years of professional experience

Work History

Patient Registration Specialist

Michigan Medicine
02.2024 - Current
  • Manage a high-volume patient calls during peak hours, prioritizing tasks to maintain efficient workflow.
  • Provide exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
  • Direct patients to proper departments with quick problem solving techniques.
  • Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
  • Collaborate with other departments to ensure a seamless transition from registration to treatment for patients.
  • Maintain strict compliance with HIPAA regulations while handling sensitive patient information.

Daycare Owner/Operator

Self Employed
12.2006 - 07.2023
  • Organized fun-filled events and activities for children that promoted learning in an engaging manner.\
  • Enhanced parent satisfaction by maintaining open communication channels and addressing concerns promptly.
  • Managed financial aspects of the daycare business, including budgeting, expense tracking, and revenue generation.
  • Ensured a safe and nurturing environment for children through regular maintenance, staff training, and adherence to safety protocols.
  • Increased positive feedback from parents through timely progress reports that detailed each child''s developmental milestones achieved at the center.
  • Implemented feedback system for parents to voice concerns and suggestions, enhancing service quality based on their input.
  • Increased enrollment rates through effective marketing strategies and community outreach efforts.

Commodities Broker Assistant

Toledo Shredding, LLC
01.2003 - 04.2004
  • Developed strong relationships with clients through proactive communication and timely responses to inquiries.
  • Provided exceptional customer service by addressing client concerns promptly and resolving issues efficiently.
  • Maintained detailed records of client transactions and trade executions, ensuring regulatory compliance.
  • Optimized trade execution processes, reducing transaction costs and minimizing slippage for clients.
  • Placed purchase orders and followed through on expedited orders.
  • Responded via telephone and email to questions regarding licensing, commissions, website logins and website navigation.

Education

Associate of Science - Business Adminstration

Owens Community College
Perrysburg, OH
01-2003

Skills

  • HIPAA compliance
  • Strong organization
  • Patient scheduling
  • Insurance verification

Timeline

Patient Registration Specialist

Michigan Medicine
02.2024 - Current

Daycare Owner/Operator

Self Employed
12.2006 - 07.2023

Commodities Broker Assistant

Toledo Shredding, LLC
01.2003 - 04.2004

Associate of Science - Business Adminstration

Owens Community College

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Rebekah Robinette