Rebekah Ruiz
New York,NY
Summary
Reliable and known for high productivity and efficient task completion. Specialized in team coordination, workflow optimization, and conflict resolution. Excel at communication, leadership, and adaptability to ensure smooth operations and positive work environments.
Overview
1
1
year of professional experience
Work History
Team Leader
Burger King
Albany, NY
01.2024 - 12.2024
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Developed strategies for problem solving and conflict resolution among team members.
Crew Member
Dunkin
Albany, NY
01.2024 - 06.2024
- Delivered exceptional, guest-focused customer service to create and sustain a positive environment.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Resolved customer complaints in a professional manner.
Education
High School Diploma -
Albany High School
Albany, NY06-2024
Skills
- Client Service
- Mentoring
- Cash Handling
- Coaching
- Drive-Thru Operations
- Beverage Preparation
- Order Management
- Inventory Restocking
Timeline
Team Leader
Burger King
01.2024 - 12.2024
Crew Member
Dunkin
01.2024 - 06.2024
High School Diploma -
Albany High School
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