Heather Henson BSRC RRT
San Antonio,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Staff Respiratory Therapist
Christus Trinity Mother Frances Hospital
Winnsboro, TX
02.2022 - Current
- Managed and operated mechanical ventilators to deliver airway management.
- Provided antibiotics, bronchodilators and anti-inflammatory medications with hand-held nebulizers, metered-dose inhalers and positive pressure equipment.
- Delivered treatment for patients experiencing chronic and acute respiratory illnesses by conducting assessments and providing diagnoses.
- Maintained patient charts and information, strictly adhering to HIPAA laws and privacy guidelines.
- Educated patient and family on patient's illness and available remedies.
Pediatric Tracheostomy Educator/Sleep Clinic Coordinator
University Hospital
San Antonio, TX
08.2020 - 02.2022
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Communicated with patients, ensuring that medical information was kept private.
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
Senior Marketing Specialist
Alliance Medical Supply
San Antonio, TX
06.2019 - 04.2020
- Strengthened marketing programs to capture new business and take advantage of changing trends in client markets.
- Identified appropriate marketing channels and target customers for campaigns.
- Monitored trends in social media, industry and competitive landscape to create new material.
- Planned marketing initiatives and leveraged referral networks to promote business development.
- Collaborated with external creative agencies to produce and distribute marketing materials.
Clinical Liaison
Aveanna (formerly Epic)
Houston, TX And San Antonio TX
06.2014 - 05.2019
- Evaluated patient satisfaction and made suggestions for changes or improvements.
- Verified insurance coverage for patients and worked with clinic to schedule doctor visits and therapy sessions.
- Facilitated communication between patients and various departments and staff.
- Applied administrative knowledge and courtesy to explain procedures and services to patients.
- Worked with patients to ascertain issues and make referrals to appropriate specialists.
- Taught patients and families to use at-home medical equipment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Science - Respiratory Care
UT Health Science Center San Antonio
San Antonio, TX05.2023
Skills
- Strong Clinical Judgment
- MS Office Proficiency
- Care Plan Management
- Staff Development
- Care Coordination Support
- Individualized Treatment Plans
- Patient Care Services Coordination
- Patient and Caregiver Education
- Client Satisfaction
Timeline
Staff Respiratory Therapist
Christus Trinity Mother Frances Hospital
02.2022 - Current
Pediatric Tracheostomy Educator/Sleep Clinic Coordinator
University Hospital
08.2020 - 02.2022
Senior Marketing Specialist
Alliance Medical Supply
06.2019 - 04.2020
Clinical Liaison
Aveanna (formerly Epic)
06.2014 - 05.2019
Bachelor of Science - Respiratory Care
UT Health Science Center San Antonio