Rebekah Santana
Fresno,CA
Summary
Skilled pharmacy professional with proven track record in medication preparation, customer interaction, and inventory management. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise in pharmaceutical calculations, prescription processing, and maintaining compliance with safety standards. Reliable, results-driven, and focused on delivering high-quality patient care.
Overview
4
4
years of professional experience
Work History
Outpatient Pharmacy Technician
Kaiser Permanente
09.2023 - 10.2024
- Enhanced patient satisfaction by accurately processing and filling prescription orders in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Pharmacy Technican
Walgreens
04.2023 - 03.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Designated HItter
Walgreens
07.2020 - 04.2023
- Efficiently managed multiple tasks simultaneously, balancing the needs of customers with store responsibilities effectively.
- Prepared merchandise displays according to store guidelines, driving interest in featured products and promotions.
- Resolved customer complaints professionally, turning negative experiences into opportunities for improvement.
- Supported store management in implementing promotional activities and visual merchandising strategies for maximum impact.
- Ensured accurate pricing by diligently updating price tags whenever necessary, minimizing discrepancies at the point of sale.
- Boosted employee morale by consistently demonstrating enthusiasm in daily tasks and interactions with colleagues.
- Assisted customers with locating items throughout the store quickly, ensuring a seamless shopping experience.
- Streamlined inventory management for optimal stock availability and reduced waste.
Education
High School Diploma -
Los Banos Valley HIgh School
Los Banos, CA05-2015
Skills
- Workflow efficiency
- Customer satisfaction measurement
- Complaint resolution
- Microsoft Excel
- Scheduling
- Follow-up skills
- Professional telephone demeanor
- Positive and upbeat
Foodinfo
Bring your Favorite Dish to Share, Wear your best Pink or Flowers
Timeline
Outpatient Pharmacy Technician
Kaiser Permanente
09.2023 - 10.2024
Pharmacy Technican
Walgreens
04.2023 - 03.2024
Designated HItter
Walgreens
07.2020 - 04.2023
High School Diploma -
Los Banos Valley HIgh School
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