Rebekah Santistevan
Las Vegas,NV
Summary
Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.
Overview
6
6
years of professional experience
Work History
Sales Associate
Ups Store
05.2025 - 11.2025
- Delivered exceptional customer service to enhance shopping experience and drive repeat business.
- Collaborated with team to achieve sales targets through effective product placement and merchandising strategies.
- Trained new associates on company policies, sales techniques, and customer engagement practices.
- Managed inventory levels by conducting regular stock checks and ensuring product availability for customers.
- Utilized point-of-sale systems to process transactions accurately and efficiently while maintaining cash handling standards.
- Developed strong product knowledge to assist customers in making informed purchasing decisions effectively.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Pharmacy Technician
Smiths Pharmacy
11.2022 - 05.2025
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
- Counted and labeled prescriptions with correct item and quantity.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted, measured, and compounded medications following standard procedures.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Collected co-payments or full payments from customers.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Certified Pharmacy Technician
Walgreens
10.2021 - 11.2022
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Counted, measured, and compounded medications following standard procedures.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Collected co-payments or full payments from customers.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
Technician In Training
Walgreens
03.2020 - 10.2021
Education
Advanced Diploma -
Odyssey Charter School
05.2019
Skills
- Fast Learner
- Attentive
- Customer Service
- Training
- Resolving Insurance Rejections
- Proper labeling
- Drug safety
- Drug inventory management
- Patient confidentiality
- Pharmacy and customer records management
- Confidentiality and HIPAA
- Medication dispensing
Projects
College and Pharmacy School, I am currently obtaining my prerequisites required for pharmacy school. My goal is to become a pharmacist.
Timeline
Sales Associate
Ups Store
05.2025 - 11.2025
Pharmacy Technician
Smiths Pharmacy
11.2022 - 05.2025
Certified Pharmacy Technician
Walgreens
10.2021 - 11.2022
Technician In Training
Walgreens
03.2020 - 10.2021
Advanced Diploma -
Odyssey Charter School