REBEKAH SLATTERY
Greenville
Summary
Administrative and customer service professional with 5+ years of experience in high-volume environments. Skilled in front desk communication, scheduling support, inventory coordination, de-escalation, and accurate payment processing. Known for staying calm under pressure, prioritizing tasks effectively, and communicating with patience and professionalism. Seeking a transition into a structured administrative or medical office role with long-term growth.
Overview
12
12
years of professional experience
Work History
Barista / Front-of-House Operations Associate
Bex Café
Greenville
01.2024 - Current
- Serve 150–300 daytime customers per shift with professionalism and accuracy.
- Coordinate and receive 3–5 weekly deliveries; verify orders and track inventory.
- Process $1,000–$2,000 in transactions per shift with consistent accuracy.
- Cross-trained across all FOH roles: breakfast prep, smoothie bar, POS, and customer support.
- Handle opening/midday workflows, inventory checks, and task prioritization.
Barista / Front-of-House Administrative Lead
OldEurope Coffee & Pastries
Greenville
01.2020 - 01.2024
- Served high-volume late-night customers while balancing accuracy and communication.
- Managed independent closing shifts 4–6 nights weekly: cleaning, restocking, documentation, and securing the building.
- Handled cash transitions, nightly reconciliation, and secure deposits with zero discrepancies.
- Managed phone orders and created seasonal signage; assisted pastry staff with prep.
Barista
Due South Coffee Roasters
Greenville
01.2020 - 12.2020
- Prepared high-volume drink orders quickly and accurately; maintained product readiness.
- Closed shop independently, maintained register accuracy, and executed cleaning procedures.
Grocery & Front-End Associate
Swamp Rabbit Café & Grocery
Greenville
01.2019 - 01.2020
- Restocked and organized products; monitored inventory accuracy and presentation.
- Assisted customers, processed transactions, and closed cash drawers accurately.
- Supported holiday preorder coordination and customer pickups.
Barista
Barnes & Noble
Greenville
01.2014 - 12.2018
- Supported high-traffic environments, executed cleaning and prep procedures, and maintained reliability and accuracy across all responsibilities.
- Assisted with inventory management and restocked supplies as needed.
- Trained new baristas on beverage preparation techniques and customer service standards.
- Collaborated with team members to ensure efficient workflow during busy hours.
Education
High School Diploma -
Bob Jones Academy
Greenville, SC01.2018
Some College (No Degree) - Business
Bob Jones University
Greenville, SCSkills
- Front Desk Operations
- High-Volume Phone Support
- Documentation Accuracy
- Scheduling & Calendar Coordination
- Workflow Prioritization
- Customer/Patient Communication
- De-escalation
- Professional Demeanor
- Independent Decision-Making
- Inventory & Delivery Coordination
- Opening/Closing Procedures
- Cash Handling & Reconciliation
- Multitasking Under Deadlines
- Google Suite
- Microsoft Office
- Adobe Illustrator
- InDesign
- Photoshop
- Canva
- Procreate
- POS Systems
- Scheduling Software
Community And Creative Involvement
- Volunteer, Vocational Rehabilitation Program, Assisted with community support and organizational tasks.
- Co-Manager, Great Grandma’s Ghost Storefront, Helped with product organization, booth setup, and customer communication for a multi-artist space.
- Independent Illustrator & Designer, Created client commissions; managed timelines and project communication.
- Custom Jewelry Maker, Designed and sold handmade jewelry through local markets and online platforms.
References
Available upon request
Tools And Platforms
- Google Suite
- Microsoft Office
- Adobe Illustrator
- InDesign
- Photoshop
- Canva
- Procreate
- POS Systems
- Scheduling Software
Core Competencies
Front Desk Operations, High-Volume Phone Support, Documentation Accuracy, Scheduling & Calendar Coordination, Workflow Prioritization, Customer/Patient Communication, De-escalation, Professional Demeanor, Independent Decision-Making, Inventory & Delivery Coordination, Opening/Closing Procedures, Cash Handling & Reconciliation, Multitasking Under Deadlines
Timeline
Barista / Front-of-House Operations Associate
Bex Café
01.2024 - Current
Barista / Front-of-House Administrative Lead
OldEurope Coffee & Pastries
01.2020 - 01.2024
Barista
Due South Coffee Roasters
01.2020 - 12.2020
Grocery & Front-End Associate
Swamp Rabbit Café & Grocery
01.2019 - 01.2020
Barista
Barnes & Noble
01.2014 - 12.2018
High School Diploma -
Bob Jones Academy
Some College (No Degree) - Business
Bob Jones University