Rebekah Sloey

Store Manager

Joann Fabric

LAS CRUCES, NM

10.2015 - Current

Oversaw day-to-day store operations to foster efficient and profitable operations in small and large format stores up to 8 million volume in sales.
Provided leadership and motivation to team members to increase productivity and efficiency within the store.
Trained staff on proper cash handling procedures including daily deposits, credit card payments, and end-of-day reconciliation of register funds.
Interviewed and hired prospective employees according to team needs.
Mentored new employees on store policies and procedures while providing guidance and support in their roles.
Solved problems and resolved conflicts for team members and customers.
Created weekly work schedules to meet staffing needs while controlling labor costs.
Monitored customer service levels and implemented necessary changes to improve customer satisfaction.
Analyzed data from financial reports to identify areas of improvement in business operations.
Led cross-functional projects that improved operational efficiency.
Oversaw inventory management and organized stock replenishment processes.
Oversaw inventory management through cycle counts, audits and shrinkage control.
Prepared monthly reports on sales figures, expenses, profits.
Strengthened work flow productivity by hiring, managing and developing top talent.
Evaluated store performance and incorporated feedback to implement improvement plans.
Established store tactics and strategies to achieve operational performance and sales goals.
Analyzed sales data to identify trends and adjust strategies accordingly.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Improved adherence to KPI's, increased average ticket, improved Medallia scores, and brought up sales in under performing stores.
Set up and trained staff on Omni business.