Rebekah Sofia

Business Owner & Manager

Sofias Marble & Granite

01.2000 - 09.2006

Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
Increased overall team productivity by fostering a positive work environment and providing effective leadership.
Communicated with customers and vendors positively with particular attention to problem resolution.
Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Assisted with hiring process and training of new employees.
Created, managed, and executed business plan and communicated company vision and objectives to motivate teams.
Executed business plans to further strengthen and maximize territory sales and profits.
Streamlined business processes by implementing new project management tools and techniques.
Coordinated team schedules to keep shifts properly staffed during busy periods.
Evaluated current market trends and competitor strategies, guiding the development of innovative solutions to stay ahead in the industry.
Managed cross-functional teams, ensuring timely completion of projects within budget constraints.
Implemented cost-cutting measures, resulting in substantial savings for the organization without compromising on quality or performance.
Provided feedback on effectiveness of strategies, selling programs and initiatives and identified areas requiring improvement.
Mentored junior staff members, helping them grow professionally and contribute more effectively to the team''s goals.
Anticipated financial impact from operational issues and worked with leadership to develop solutions.
Supported business management projects by monitoring and tracking risks, issues and action items.
Enhanced customer satisfaction levels by implementing an effective feedback system and addressing concerns promptly and efficiently.
Established new revenue streams through targeted marketing initiatives and product diversification efforts.
Processed vital documentation, completed forms and obtained appropriate insurance verification and authorization for services.
Optimized resource allocation by closely monitoring project progress and adjusting priorities as needed.
Oversaw and improved deliveries through proactive coordination of daily operations.
Fostered a culture of continuous improvement by encouraging employee input on process optimization efforts.
Developed comprehensive risk management strategies to minimize potential threats to business stability.
Improved business profits through innovative cost containment and revenue generation techniques.
Enhanced and redefined organizational structure to maintain competitive edge across territories.
Researched industry and marketplace trends to enhance sales techniques and meet customer needs.
Cultivated a high-performance team through targeted recruitment efforts, training programs, and performance management systems.
Championed diversity and inclusion initiatives within the workplace, promoting a supportive environment that fosters collaboration among employees from various backgrounds.
Oversaw product delivery and shipping operations to reduce shipment turnaround times and streamline warehouse workflows.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Managed purchasing, sales, marketing and customer account operations efficiently.
Interacted well with customers to build connections and nurture relationships.
Assisted in recruiting, hiring and training of team members.
Implemented business strategies, increasing revenue, and effectively targeting new markets.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Supervised creation of exciting merchandise displays to catch attention of store customers.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Implemented innovative programs to increase employee loyalty and reduce turnover.
Reduced operational risks while organizing data to forecast performance trends.
Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Summary

Overview

Work History

Interior Designer

Business Owner & Manager

Sales Manager

Sales Associate

Education

Skills

Accomplishments

Languages

Timeline

Business Owner & Manager

Sales Manager

Sales Associate

Interior Designer

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