Rebekah Stancill
Newnan,GA
Summary
Proven track record in enhancing production efficiency and quality control at Hello Fresh Factory, demonstrating exceptional problem-solving and safety management skills. Excelled in customer service roles, boosting repeat business through meticulous attention to detail and relationship-building. Achieved significant waste reduction, showcasing a results-driven approach and a commitment to excellence.
Overview
7
7
years of professional experience
Work History
Production Worker
Hello Fresh Factory
03.2023 - 07.2024
- Assembled and tested various products to meet production requirements and quality control standards.
- Followed safety procedures and guidelines to maintain safe working environments.
- Managed inventory levels and restocked supplies to keep up with high production needs.
- Troubleshot production issues and provided timely solutions.
- Resolved issues quickly to maintain productivity goals.
Cashier
Fraziers Gas Station
01.2022 - 12.2022
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Built relationships with customers to encourage repeat business.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Server
Mama Lucias
04.2020 - 01.2022
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Processed orders and sent to kitchen employees for preparation.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server Shift Leader
O'Charley's Restaurant & Bar
01.2017 - 01.2020
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Provided front-of-house manager with detailed customer metrics to inform stock ordering, reducing food waste and increasing profits.
- Recruited and trained new waitstaff personnel, providing rapid onboarding processes to integrate additional team members quickly.
- Addressed and resolved customer conflicts with managed waitstaff, verifying satisfactory outcomes for involved parties.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Education
High School Diploma -
Newnan High School
Newnan, GA05.2014
Skills
- Safety Management
- Quality Inspection
- Product packing
- Quality Assurance
- Product Assembly
- Assembly protocols
- Shipment Preparation
- Waste Reduction
- Complex Problem-Solving
References
Manager at Hello Fresh-Najee Trujillo (678-332-0214)
Manager at Hello Fresh-Jordan Harcrow (320-250-5920)
Life long friend-Steven Palmer (678-877-0509)
Timeline
Production Worker
Hello Fresh Factory
03.2023 - 07.2024
Cashier
Fraziers Gas Station
01.2022 - 12.2022
Server
Mama Lucias
04.2020 - 01.2022
Server Shift Leader
O'Charley's Restaurant & Bar
01.2017 - 01.2020
High School Diploma -
Newnan High School
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