Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Work Preference
Generic
Rebekah St James

Rebekah St James

Royal Oak,MI

Summary

Principal consultant with expertise in driving strategic initiatives and delivering impactful results. Strong focus on team collaboration, problem-solving, and adapting to evolving needs.

Experienced with project management, strategic planning, and client relations. Utilizes analytical thinking and problem-solving to drive successful outcomes. Track record of fostering collaboration and achieving organizational goals.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Principal Consultant

Media With Coffee
03.2010 - Current
  • Negotiated contracts with vendors, securing optimal terms and conditions while reducing costs for clients.
  • Collaborated with clients from concept through final delivery of product or service.
  • Managed large-scale projects for B2B, B2C, and non-profit clients, ensuring timely completion within budget constraints.
  • Evaluated business processes, identifying inefficiencies and recommending targeted improvements for clients.
  • Built strong relationships with clients, fostering long-term partnerships and repeat business.
  • Increased client satisfaction by providing tailored consulting solutions for their specific business needs.
  • Organized and created shooting schedules for graphic design team, supervising progress of projects from production to post production for clients.
  • Collaborated with teams to define, strategize, and implement marketing and web strategies.

Executive Director

Children's Airway First Foundation
04.2021 - 03.2025
  • Worked closely with organizational leadership and board of directors to guide operational strategy.
  • Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
  • Guided staff through periods of organizational change, maintaining morale and engagement during transitions.
  • Forge strong relationships with board members, providing regular updates on organizational progress and soliciting their expertise when needed.
  • Negotiated contracts with vendors, securing favorable terms while adhering to budgetary constraints.
  • Developed strategic partnerships with key stakeholders to expand the organization''s reach and influence.
  • Increased organizational efficiency by streamlining processes and implementing new systems.
  • Spearheaded new program initiatives to address unmet community needs and advance the organization''s mission.

Senior Project Manager

AcquireCrowd
12.2021 - 02.2023
  • Established PMO (Project Management Office), implementing agile methodologies, and creating policies and processes for organization.
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Managed budgets exceeding $1 million while effectively controlling costs through diligent financial oversight.
  • Nurtured strong working relationships with internal and external stakeholders, building trust and credibility that facilitated smooth collaboration on shared goals.

Program Manager

MailMonitor
01.2016 - 03.2019
  • Managed and supervised administrative and daily program operations, complying with policies and regulations.
  • Established strong relationships with key stakeholders, ensuring support for program initiatives.
  • Developed strategic plans, setting clear objectives and achievable milestones for the team.
  • Managed cross-functional teams for successful project completion within deadlines and budgets.
  • Conducted comprehensive program evaluations, identifying areas for improvement and recommending actionable solutions.
  • Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.

Director of Product Implementation

Prism Services Group
05.2010 - 05.2012
  • Developed high-performing team of 12 people by providing mentorship, guidance, and opportunities for professional growth.
  • Implemented innovative solutions to solve complex problems, resulting in increased productivity and streamlined operations.
  • Boosted client satisfaction rates through exceptional relationship management and prompt resolution of issues.
  • Evaluated employee performance objectively using established metrics, leading to fair compensation adjustments based on meritocracy principles.
  • Leveraged data analytics insights for informed decision-making in critical areas such as sales forecasting, budgeting, or personnel management.
  • Spearheaded successful product launches that resulted in increased brand visibility and customer acquisition.
  • Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
  • Established a culture of continuous improvement by fostering open communication channels and empowering employees to voice their ideas.
  • Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.

Senior Project Manager

IMC2
05.2007 - 05.2010
  • Maintained schedules B2B and B2C projects in the retail, beauty, healthcare, and pharmaceutical industries to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.
  • Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
  • Ensured compliance with pharmaceutical and healthcare industry regulations by staying current on changes in legislation or guidelines relevant to projects'' scopes.
  • Conducted post-project evaluations to identify areas of improvement and implement corrective actions for future endeavors.
  • Oversaw large portfolio of projects to support teams, report progress, and influence positive outcomes for key stakeholders.
  • Collaborated with business analysts to gather requirements, ensuring projects met client needs and expectations.

Senior Product Manager

Match.com
05.2000 - 05.2007
  • Increased product adoption by identifying customer needs and developing innovative product features.
  • Improved user experience by collaborating closely with design and development teams on UI/UX enhancements. Additionally, ran the in-house usability lab; gathered and analyzed data to help guide future product enhancements and strategies.
  • Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features.
  • Drove go-to-market plans for product releases, coordinating marketing efforts to raise brand awareness and generate leads.
  • Led cross-functional teams for successful product launches, resulting in increased market share.
  • Leveraged Agile methodologies for efficient project management and rapid iteration cycles in response to changing market demands.
  • Processed incoming bug report analyses to design software update roadmaps.
  • Worked collaboratively with developers, senior-level stakeholders and partners to collect data on deficiencies and provide solutions to long-standing issues.
  • Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.

Education

MTS Theological Studies - Biblical Studies

Regent University
Virginia Beach, VA
12-2026

Diploma - Professional Pastry Arts

Auguste Escoffier School of Culinary Arts
Boulder, CO
10-2024

Associate of Arts - Business Administration and Management

KAPLAN UNIVERSITY
Davenport
01.2005

Bachelor of Science - Biology

University of Texas At Austin
Austin, TX
05-1993

Skills

  • Client Account Management

  • Agile Methodologies

  • Financial Budgeting

  • Data-Driven Business Analysis

  • Customer Relationship Development

  • Effective Communication

  • Content Strategy and Development

  • Digital Marketing Strategy

  • Time Management Expertise

  • Effective Presentation Skills

  • Strategic planning

  • Analytical Problem-Solving

  • Customer relationship management

  • Product life cycle management

  • Efficiency Improvement

  • Project Management Office (PMO) Setup

  • Requirements Gathering

  • Risk Mitigation

  • SDLC Methodologies

  • Stakeholder Management

  • Strategic Planning

  • Collaborative Team Leadership

  • Project management

  • Project coordination

  • Organizational Improvement

Accomplishments

  • Created curriculum, trained, and launched 500-seat call center.
  • Co-author of children's book on airway health.
  • Hosted, edited, and promoted award-nominated podcast.

Certification

  • Project Management Professional (PMP), 2010 - 2024
  • Six Sigma Green Belt, 2010 - 2024

Languages

English
Native or Bilingual
Spanish
Limited Working
Portuguese
Limited Working

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

RemoteHybrid

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Rebekah St James