Rebekah Temple
Overland Park,KS
Summary
Motivated and detail-oriented professional with over 7 years of experience in customer service, office administration, and team management. Adept at providing high-level administrative support in fast-paced environments, ensuring efficient operations, and maintaining accurate records. Proven ability to communicate effectively with clients, manage sensitive information, and stay up-to-date with industry standards, including tax laws and policies.
Overview
8
8
years of professional experience
Work History
Office Administrator
JF Consulting Tax
12.2021 - Current
- Acted as primary contact for businesses and individuals seeking tax assistance, responding accurately to inquiries via phone and email.
- Monitored changes in tax laws and industry trends to provide informed administrative support to tax preparers and enhance overall service accuracy.
- Maintained accurate records of sensitive client information, organizing both digital and in-house documents to ensure efficient processing and support seamless tax preparation workflows.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Assistant Manager
Madewell
10.2018 - 09.2021
- Developed strategies with store manager to achieve sales and profit goals.
- Delegated daily tasks to enhance team productivity.
- Mentored employees in managing complex sales and customer issues.
- Interacted with customers to gather feedback and improve operations.
Shift Manager
Larkburger
03.2017 - 06.2019
- Trained employees in food preparation, cash handling, and sanitation to enhance restaurant functionality.
- Managed cash drawers and executed bank deposits accurately.
- Cross-trained across all store roles to expand operational understanding.
- Resolved escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company standards.
Timeline
Office Administrator
JF Consulting Tax
12.2021 - Current
Assistant Manager
Madewell
10.2018 - 09.2021
Shift Manager
Larkburger
03.2017 - 06.2019
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