Rebekah Todd
Schertz
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level recruiting position. Ready to help team achieve company goals. Focused on using effective recruitment strategies and candidate pipelines to meet employment needs. Leverages traditional and online methods to bring in top talent.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work History
Supervising Agent
American Income Life Insurance Company
11.2023 - Current
- Served as primary point of contact for clients, providing expert advice and guidance on complex insurance matters to ensure their needs were met in a timely manner.
- Maintained detailed records of all transactions, complying with regulatory requirements and promoting transparency within the agency.
- Developed new business opportunities through consistent networking, resulting in an expanded client base.
- Negotiated favorable terms for clients through strong interpersonal skills and industry expertise.
- Increased client satisfaction by providing exceptional customer service and addressing individual needs.
3rd Grade Lead Math Teacher
IDEA Public Schools
07.2021 - Current
- Planned lessons according to district standards to cover requirements and prepare for standardized tests.
- Implemented classroom management improvements to enhance class morale and engagement.
- Sourced supplies to fill gaps in student activities.
- Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.
- Created supportive and inclusive learning environments, fostering positive classroom atmospheres supporting student growth and learning.
- Collaborated with administrators on classroom policies, management strategies, and discipline to increase mastery by 54%.
1st Grade ELA Co-Teacher
IDEA Public Schools
09.2020 - 05.2021
- Prepared and implemented lesson plans covering required course topics.
- Tracked over 120 students' progress using exams and weekly graded assignments, keeping detailed notes and working with students to identify and rectify issues.
- Implement clear and consistent behavior management systems that align to campus- wide initiatives while developing students’ character and sense of community classrooms
Project Manager
CMD Line IT
12.2018 - 09.2019
- Produced 3 progress reports each week, updating senior leaders on progress and roadblocks.
- Closely collaborated with project members to identify and quickly address problems.
- Communicated with 25 engineer team members to keep project on schedule.
- Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
Customer Service Representative
Next Rep
07.2019 - 09.2019
- Maintained 94% customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided information to customers regarding Farmer's Dog charge card and loyalty program and helped to open and activate new accounts.
- Responded to customer requests for products, services and company information.
- Assisted customers with setting appointments, shipping and special order requests, and arranging merchandise pick-up at other locations.
Child Care Provider
Schertz Christian Academy
08.2017 - 04.2018
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Instructed children in crafts and other activities to promote gross and fine motor skills, including creating paintings, drawings, paper crafts and decorations.
- Observed children to proactively identify issues with emotional or physical development and worked with parents and supervisors to address concerns.
- Led activities for over 80 children ages 18 months to 4 years.
Summer Camp Supervisor
Fun In The Son Summer Camp
04.2017 - 08.2017
- Communicated with parents, staff and teachers regarding children or program issues, disciplining or expelling campers when required for good of community.
- Trained staff in proper implementation of program systems, familiarizing with camp traditions, verifying basic knowledge of activities and providing safe environment training.
- Answered 20-30 phone calls in timely and professional manner, addressing questions, taking messages and forwarding calls.
- Managed scheduled events for field trips to maximize activities and attendance.
Lead Baker
Tipsy Cupcakes
01.2015 - 12.2015
- Recruited, hired and trained staff of efficient, hardworking associates.
- Determined quantity of product to prepare for next day operation by maintaining detailed production schedule.
- Managed inventory, labor, expenses and other operational processes.
- Served 40-50 bakery customers daily with professional and effective customer service.
Education
Bachelor of Science - Business Management
Johnson & Wales University - Denver
Denver, CO 09.2011 - 05.2014
Associate of Science - Baking And Pastry Arts
Johnson & Wales University - Denver
Denver, CO 09.2011 - 05.2014
Skills
Time management
Timeline
Supervising Agent
American Income Life Insurance Company
11.2023 - Current
3rd Grade Lead Math Teacher
IDEA Public Schools
07.2021 - Current
1st Grade ELA Co-Teacher
IDEA Public Schools
09.2020 - 05.2021
Customer Service Representative
Next Rep
07.2019 - 09.2019
Project Manager
CMD Line IT
12.2018 - 09.2019
Child Care Provider
Schertz Christian Academy
08.2017 - 04.2018
Summer Camp Supervisor
Fun In The Son Summer Camp
04.2017 - 08.2017
Lead Baker
Tipsy Cupcakes
01.2015 - 12.2015
Bachelor of Science - Business Management
Johnson & Wales University - Denver
09.2011 - 05.2014
Associate of Science - Baking And Pastry Arts
Johnson & Wales University - Denver
09.2011 - 05.2014