Rebekah Van Arsdale
Williamston,SC
Summary
Proven Customer Service Specialist with a strong track record of enhancing customer satisfaction at Saluda Outdoor River Company. Demonstrates expertise in cash register operations and excels in team collaboration within fast-paced environments. Successfully trained new staff, fostering a cohesive and high-performing team dedicated to operational efficiency. Aiming to leverage skills in customer engagement and team leadership for future growth opportunities.
Overview
2
2
years of professional experience
Work History
Cashier
Saluda Outdoor River Company
Easley, SC
05.2022 - 08.2024
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Accepted cash and credit card payments, issued receipts and provided change.
- Processed customer payments quickly and returned exact change and receipts.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Answered customer questions and provided store information.
- Stocked shelves with merchandise when needed.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Built and maintained productive relationships with employees.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Waitress
Mutts BBQ
Easley, SC
02.2023 - 08.2023
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Organized take-out orders efficiently according to customer requests.
- Replenished beverages when necessary.
- Checked back with customers throughout meal service to ensure satisfaction.
- Trained new employees to perform duties.
- Filled condiments and napkin containers during slack periods.
- Assisted other wait staff members in times of heavy customer traffic.
- Greeted customers, answered questions and recommended specials to increase profits.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Set up tables in between patrons to reduce wait times.
- Bussed tables as needed during peak hours.
Education
Associate of Science - Health Sciences
Greenville Technical College
Greenville, SC05-2026
High School Diploma -
Wren Highschool
Piedmont, SC05-2024
Skills
- Customer service
- Team collaboration
- Time management
- Cash register operation
- Multitasking and organization
- Cleaning and sanitizing
- Time management skills
- Work ethic and integrity
Accomplishments
- Beta Club
- AB Honor role
- Volleyball state champion
- Volleyball region champion
- All Region volleyball award
Affiliations
- Running
- Volleyball
- Sewing
- Walking
- Traveling
Timeline
Waitress
Mutts BBQ
02.2023 - 08.2023
Cashier
Saluda Outdoor River Company
05.2022 - 08.2024
Associate of Science - Health Sciences
Greenville Technical College
High School Diploma -
Wren Highschool
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