Dynamic Sales Manager with a proven track record at CarMax, excelling in relationship building and team training. Expert in leveraging CRM software to enhance sales performance and drive continuous improvements. Successfully led a high-performing team, fostering a culture of motivation and accountability, resulting in increased customer loyalty and satisfaction.
Hi, I’m
Rebekah Waltemyer
Harrisburg,PA
Summary
Overview
14
years of professional experience
Work History
CarMax Mechanicsburg, PA
Sales Manager
05.2012 - Current
Job overview
- Developed and implemented sales strategies to exceed monthly targets.
- Trained and mentored team members on product knowledge and customer service techniques.
- Analyzed sales data to identify trends and optimize inventory management processes.
- Built employee schedules and managed staffing processes.
- Built strong relationships with customers, enhancing loyalty and repeat business opportunities.
- Conducted performance evaluations, providing feedback for continuous improvement in team efficiency.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
Red Lion
High School Diploma
University Overview
Skills
Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Client relationship management
- Goal setting
- Employee motivation
- Sales forecasting
- Trend analysis
Sales team training
Staff management
Goals and performance
Product knowledge
Motivational skills
Analytical problem solver
Performance management
CRM software
Continuous improvements
Salesforce
Cross-functional collaboration