Experienced Human Resources Professional with over 15 years of expertise in talent acquisition, employee relations, benefits administration, and HRIS management. Proven record of accomplishment in developing and implementing HR strategies that improve employee engagement, reduce turnover and enhance organizational efficiency. Skilled in managing HR functions for diverse industries and organizational sizes. Certified PHR, SHRM-SCP, and DEI with solid leadership, communication, and problem-solving abilities.
Overview
18
years of professional experience
2
years of post-secondary education
Work History
Benteler Automotive
Holland, MI
Human Resources Director
09.2023 - Current
Job overview
Improved new hire retention by 6% within 90 days by formalizing a speedy and efficient interview process, including thorough resume reviews and flexible group interview scheduling
Increased course completion rates by 16% through tailored talent growth initiatives, including personalized training programs
Resolved 75% of third-step issues within three months using strategic negotiation tactics during labor union agreements and grievance processes
Through enhanced onboarding procedures, hiring and onboarding increased by 30% for high-potential candidates
Managed all HR functions for 375-500 employees, including recruitment, employee relations, performance management, and compliance
Boosted operational efficiency by 20% through effective leadership and mentorship of three direct reports, optimizing HR workflows
Tripled new hire orientation attendance by formalizing the process with regular HR check-ins, job shadowing, and enabling managers to select team members based on new hire skills and availability.
Anderson Group
Grand Rapids, Cleveland, MI, OH
Human Resources Director
11.2021 - 09.2023
Job overview
I saved $120,000 in annual recruitment costs by launching a centralized recruitment platform, refining candidate sourcing strategies, eliminating overstaffing issues, and reducing miscellaneous employee expenses
Synthesized HR strategies for eight companies and 500+ staff, generating over $100M in annual revenue by standardizing recruitment processes and aligning HR practices with business objectives
Lowered turnover by 48% in one year by streamlining hiring processes, devising a comprehensive new hire orientation program, enhancing onboarding experiences, and providing continuous support
Sourced and implemented AI-based recruiting software, improving candidate quality response by 25% and enhancing the overall applicant user experience
I created and introduced employee recognition programs, policies, and SOPs, boosting employee satisfaction and streamlining laborious processes
Updated business policies and procedures to maintain compliance with Federal and State Employment Law and Safety regulations, including EEO, ADA, FMLA, and HIPAA
Administered benefits and led benefit negotiations during open enrollment, achieving optimal employee coverage and cost efficiency
Implemented a new HRIS company-wide, developing an employee self-service model that significantly increased HR function productivity
Built and developed a high-performing HR team and facilitated the implementation of the Entrepreneurial Operating System (EOS) to streamline business operations.
Grand Power Systems
Grand Haven, MI
Human Resources Director
10.2020 - 11.2021
Job overview
Saved $100,000 in production costs and significantly boosted employee retention by redesigning employee recognition programs, including a points-based rewards system and quarterly recognition events
Increased HR function productivity by 55% by developing and training employees on a new HRIS self-service offering, streamlining HR processes, and reducing administrative workload
Customized and implemented policies, procedures, and handbooks for 150 employees, ensuring compliance with industry standards and organizational consistency
Led successful mediation efforts that resolved union grievances, enhancing negotiations and working conditions
Facilitated lunch and learn sessions focused on DE&I initiatives, promoting diversity, equity, and inclusion within the organization and enhancing employee awareness and engagement.
Knape & Vogt
Grand Rapids, MI
Senior Manager
08.2019 - 08.2020
Job overview
Corporate Talent Acquisition
Reduced hiring expenses by 25% by partnering with an eight-person HR team to launch an applicant tracking system, streamlining recruitment processes, and increasing efficiency in onboarding high-potential candidates
Lowered year-over-year employee turnover by 4% by conducting a comprehensive job analysis project, revitalizing job descriptions, and ensuring alignment with organizational goals and employee expectations
Engaged over 100 passive candidates through targeted networking events, social media marketing campaigns, and industry conferences, resulting in a robust talent pipeline
Screened and evaluated 200 candidates for managerial, executive, and departmental roles, utilizing structured interviews and assessment tools to fill all open positions with high-quality hires successfully
Played a crucial role in supporting the integrity of the HR department during the onset of the COVID-19 pandemic
Became Predictive Index (PI) certified, enabling PI assessments to predict workplace behavior better, enhance hiring accuracy, and improve team dynamics.
Adecco Enterprises
Holland, MI
Senior Manager
12.2017 - 05.2019
Job overview
Corporate Talent Acquisition
Decreased candidate drop-off by 30% and boosted placement rates by 22% by leveraging AI-driven resume screening and automated interview scheduling, expediting the hiring process
Oversaw a team of four professionals deploying an ATS system, decreasing employee replacement expenses by 15% and expanding the skilled applications pipeline by 33%
Assessed candidates' strengths using cognitive tests, personality profiling, work ethic evaluations, and learning style analyses, resulting in better candidate-job fit and improved hiring outcomes
Streamlined the onboarding process by simplifying application forms, providing clear instructions, and offering support, leading to higher candidate application completion rates
Collaborated with onsite HR to develop transition plans for Adecco employees to move into permanent positions, carefully managing budget constraints to ensure cost-effective solutions
Created and implemented an employee recognition program for onsite employees in the manufacturing plant, enhancing employee morale and motivation through regular acknowledgment and rewards
Acted as a liaison between onsite employees, plant management, and the offsite Adecco team, facilitating communication and resolving issues to ensure smooth operations and employee satisfaction.
Emergency Consultants Medical Group
Traverse City, MI
Retention & Scheduling Specialist
01.2011 - 06.2014
Job overview
Created and managed Emergency Department staff schedules for doctors, PAs, and NPs, ensuring optimal coverage and efficient use of resources
Tracked holidays, PTO, FMLA, and other leaves of absence for staff, maintaining accurate records and ensuring compliance with leave policies
Remotely managed schedules for eight hospital Emergency Departments (EDs), 4 Walk-in Care clinics, and Standalone EDs in St
Louis, MO, totaling over 200 full-time and PRN staff, ensuring seamless operations and optimal staffing levels
Verified that staff on duty had all necessary credentials to operate each shift, ensuring compliance and operational efficiency.
Access Point
Traverse City, MI
Staffing Specialist/ Human Resources Generalist
08.2006 - 08.2009
Job overview
Managed HR functions for over ten small companies, 30 locations, and 900 employees in Northern Michigan, overseeing the entire employee lifecycle, including onboarding, performance management, and disciplinary actions, resulting in improved employee satisfaction and retention
Directed and managed benefit programs, including 401(k), medical, dental, vision, and paid time off, ensuring the best employee benefits and compliance with regulatory standards
Advised senior management on best practices for HR policies and procedures, leading to effective HR strategies and improved organizational performance
Leveraged business acumen and HR experience to foster a positive work environment, implementing employee engagement initiatives that boosted morale and productivity.
Education
University of East London
MBA from Executive Leadership and Human Resources
09.2022 - Current
Skills
Human Resources Management
Talent Acquisition Recruitment
Employee Relations Engagement
Benefits Administration
Performance Management
Onboarding and Training
HRIS (Workday, SAP SuccessFactors, ADP Workforce Now)
Workforce Planning
Compliance (EEO, ADA, FMLA, HIPAA)
Diversity, Equity, and Inclusion (DEI)
Predictive Index (PI) Certified
Strategic Planning
Leadership
Conflict Resolution Negotiation
Team Building Development
Project Management
Wages and Salary
Employee Retention
Local, State and Federal Regulations
Complaint Response
Policy and Procedure Adherence
Confidential Records Management
HR Systems
Performance Review Management
Recruitment and Selection
HR Metrics
Human Resources Policy Development
Personnel Information Systems
New Employee Training
Personnel Recruitment
Human Resources Operations
Grievance Resolution
Human Resources Team Leadership
Recruiting and Hiring Oversight
Recruitment Strategies
Policy Improvement Recommendations
Leave of Absence Transitions
Training Needs Analysis
Human Resource Management Software (HRMS)
Administering Disciplinary Procedures
Employee Feedback and Recognition
In-Person and Telephone Interviewing
Accomplishments
Professional in Human Resources (PHR), HRCI
SHRM-SCP
DEI Certification, LinkedIn
Predictive Index (PI)_ Certified
Entrepreneurial Operating System (EOS)
The Employers Association, Grand Rapids, MI
SHRM member
PayCor
Workday
JobVite
Paylocity
Paychex
SAP SuccessFactors
ADP Workforce Now
LinkedIn Recruiter
Bullhorn
Google Workspace
Indeed Analytics
Human Management Software HRMS
HRIS
Mac OS
MS Office Suite
Work Preference
Work Type
Full Time
Work Location
HybridRemoteOn-Site
Important To Me
Company CultureWork-life balanceFlexible work hoursWork from home option