Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Whitt

Lucedale,MS

Summary

Results-driven professional with a proven history of delivering high-quality work. Recognized for strong communication and collaboration skills, consistently contributing to team success and organizational objectives. Committed to exceptional service and continuous professional growth.

Overview

10
10
years of professional experience

Work History

Call Center Representative

Equity Lifestyle Properties
01.2023 - Current
  • Answered incoming customer service calls promptly and professionally, adhering to established standards.
  • Placed outgoing calls to collect past due payments, ensuring timely follow-up.
  • Processed payments via credit card or check over the phone, maintaining accuracy.
  • Maintained up-to-date knowledge of company services and policies to assist customers effectively.
  • Verified and entered accurate customer information to uphold integrity of records.
  • Addressed customer inquiries, resolving discrepancies in calls or correspondence efficiently.
  • Managed special projects as assigned, demonstrating adaptability and organizational skills.
  • Trained and cross-trained employees, fostering a collaborative team environment.

Garden Center Representative

Turf Masters Lawn Care
03.2021 - 12.2022
  • Ensure that each customer receives outstanding customer service.
  • Make sure all products are put up in a timely fashion.
  • Maintain plant health by correct care and placement.
  • Build displays and follow plan-o-grams given.
  • Ensure displays are swept and clean.
  • Accurately and efficiently complete sales transactions and maintain proper accountability on register.


Front Desk Receptionist

Lakeside Naval Support Facility
06.2015 - 11.2017
  • Manage guest relations and customer service needs.
  • Greet and assist visitors in a courteous manner.
  • Perform data entry in EMH, and arrange inspection appointments.


Education

East Central High School
Moss Point, MS
05-2011

Skills

  • Customer Service
  • Database Management
  • Conflict Resolution
  • Time Management
  • Problem Solving
  • Schedule Management
  • Navigate Computer Systems
  • Cash Handling
  • Client Confidentiality
  • Office Administration

Timeline

Call Center Representative

Equity Lifestyle Properties
01.2023 - Current

Garden Center Representative

Turf Masters Lawn Care
03.2021 - 12.2022

Front Desk Receptionist

Lakeside Naval Support Facility
06.2015 - 11.2017

East Central High School

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Rebekah Whitt