Rebekah Williamson
Allen,TX
Summary
Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
6
6
years of professional experience
Work History
Property Manager
RREAF Residential
05.2021 - 10.2023
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept properties in compliance with local, state and federal regulations.
- Collected and maintained careful records of rental payments and payment dates.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Proficient in effectively managing and building relations with vendors to ensure smooth property operations and maintenance.
Assistant Property Manager
Maxus Properties
02.2018 - 05.2021
- Assisted in Managing 243-unit A+ garden style property in Richland, MS
- Directly involved in all aspects of customer relations with focus on personalized service to both meet and exceed customer expectations.
- Addressing and resolving residents' questions, concerns, and complaints in timely manner
- Filing evictions on residents with past due rent owed to property.
- Kept accurate records of all resident and tenant correspondence.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Collected and maintained careful records of rental payments and payment dates.
- Creating and distributing marketing materials to attract new residents
- Maintaining organized and updated resident files and records
- Followed up on delinquent tenants and coordinated collection procedures.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
Education
Medical Assisting Certification -
Ultimate Medical Academy
Orlando, FL05.2015
Diploma -
Forest Hill High School
Jackson, MS05.2012
Skills
- Experience in Yardi (Voyager) CRM
- Value Propositions
- Microsoft Viva
- Business Relationship Management
- Industry Training
- Loan Processing
- Complex Sales
- Customer Success
- Change Management
- Staff Management
- Partner Relationship Management
Affiliations
- Project Management Institute
Timeline
Property Manager
RREAF Residential
05.2021 - 10.2023
Assistant Property Manager
Maxus Properties
02.2018 - 05.2021
Medical Assisting Certification -
Ultimate Medical Academy
Diploma -
Forest Hill High School
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