Rebekah Yates
Texarkana,TX
Summary
Dedicated to providing superior support for patients, offering and verifying reliable information on insurance coverage, finance options, and documentation requirements. Proficient in scheduling and database management, ensuring efficient operations. Skilled in identifying client needs and concerns to enhance engagement strategies and overall service. Possessing extensive knowledge of medical terminology and scheduling, well-versed in personal injury cases and necessary documentation for daily tasks and court proceedings.
Overview
2026
2026
years of professional experience
Work History
Chiropractic Assistant
Back Pain Chiropractic
08.2018 - Current
- First person of contact, greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
- Performed administrative tasks by maintaining inventory, ordering supplies and scheduling staff meetings.
- Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
- Learned and followed laws and HIPAA guidelines to keep office compliant with industry regulations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Prepared personal injury, medical payment, uninsured and other claim types.
- Consulted with attorneys on personal injury and workers compensation claims.
- Built strong relationships with media outlets and communications professionals to expand personal network.
Private Caregiver
Self Employed
- Basic care to individuals who cannot care for themselves
- Assisting elderly
- Taking vital signs and assisting with medication
- Assist in getting patient to the restroom, bathing, dressing and cooking
- Provide companionship, and social interaction, and in some cases, a time to get out of the house
- Light housekeeping
- Provide assistance at doctors' appointments and let family members know of the personal care and treatment from the Doctor
Certified Nursing Assistant
Temple Memorial Rehabilitation Center
- Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Documented patient information and care activities in electronic health record.
Certified Nursing Assistant
Reunion Plaza Senior Care and Rehabilitation Center
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Work under nurses and doctors instructions for patients such as bathe, dress, serve meals, take vitals, turn and reposition.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Helped patients complete range of motion exercises to prevent loss of function during care.
Hostess
Gusano's Chicago Style Pizzeria
- Greet customers in a professional manner
- Offer appropriate seating arrangements
- Present menus set up dining room and make reservations
- Maintain clean and organized tables and work area
- Answer the telephone and place to go orders
Education
Nursing Assistant - Certificate # 36667316
Texarkana Nursing Academy#1148
05.2015
High School Diploma -
Liberty Eylau High School
05.2015
Skills
- Medical Terminology
- Medical Billing and Coding
- MS Office Software Proficiency
- Accurate Record Management
- PPE compliance
- Multitasking Abilities
- Insurance verification
- Patient confidentiality
- HIPAA compliance
- Records maintenance
- Appointment scheduling
- Data entry
- Client intake
Timeline
Chiropractic Assistant
Back Pain Chiropractic
08.2018 - Current
Hostess
Gusano's Chicago Style Pizzeria
Private Caregiver
Self Employed
Certified Nursing Assistant
Temple Memorial Rehabilitation Center
Certified Nursing Assistant
Reunion Plaza Senior Care and Rehabilitation Center
Nursing Assistant - Certificate # 36667316
Texarkana Nursing Academy#1148
High School Diploma -
Liberty Eylau High School
Similar Profiles
Sevag ZakarianSevag Zakarian
Chiropractor at Back In Motion Chiropractic Health CenterChiropractor at Back In Motion Chiropractic Health Center
Michael ShattoMichael Shatto
Chiropractic Physician at Back To Health Chiropractic AllianceChiropractic Physician at Back To Health Chiropractic Alliance
Dr. Anthony PoppDr. Anthony Popp
Chiropractor at Back on Track Family Chiropractic Center, Inc.Chiropractor at Back on Track Family Chiropractic Center, Inc.