Rebekah Yeske
Macon,Georgia
Summary
Proactive Evaluator and Cashier with extensive experience in customer satisfaction, call evaluation, and cash handling. Successfully contributed to agent skill enhancement and maintained accurate transaction records. Known for strong customer service, reliability, and punctuality, bringing a commitment to excellence and a drive to advance in a dynamic role.
Overview
6
6
years of professional experience
Work History
Evaluator
Pharmacentra LLC
01.2019 - 07.2024
- Contributed to customer satisfaction through attentive monitoring of agent interactions
- Maintained detailed and accurate call notes
- Assisted in enhancing agents' skills in managing customers and showcasing products
- Ensured timely evaluation submissions
Cashier
Harveys
06.2018 - 01.2019
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Worked flexible schedule and extra shifts to meet business needs.
Education
South Ga Tech
Americus, GA01.2010
Skills
- Performance Assessment
- Active Listening
- Customer Service
- Building rapport
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Cash Handling
- Reliability and punctuality
Timeline
Evaluator
Pharmacentra LLC
01.2019 - 07.2024
Cashier
Harveys
06.2018 - 01.2019
South Ga Tech
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