Rebekah Zang
Edmonton
Summary
Highly-motivated responsible and diligent employee with desire to take on new challenges. Passion for learning new skills. Strong work ethic and adaptability. Adept at working effectively unsupervised and quickly mastering new skills. Experienced in inventory receiving, monitoring and planning. Effective team collaboration，provided proactive backup to teammates during peak hour. Consistently maintained clean and organized work environment. Eager to contribute to a dynamic team while ensuring customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
Work History
Tea Barista & Stockroom Assistant
YiFang Fruit Tea
Edmonton
07.2021 - Current
- Assisted customers in selecting beverages based on preferences and dietary restriction
- Monitored and adjusted inventory levels to minimize waste and ensure availability of popular items.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Performed regular cycle counts to maintain accurate inventory records.
- Inspected inventory for expires or damages.
- Received unpacked and stored incoming stock items.
- Organized shelves, refrigerators and freezer in an orderly manner with correct product placement.
- Monitored expiration dates on ingredients to ensure freshness standards were met.
- Maintained calm and efficiency while managing high-volume order processing accurately during peak hours and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and materials.
- Stocked shelves with ingredients needed to make drinks in time.
- Addressed and resolved customer concerns to maintain brand loyalty.
- Followed safety procedures.
- Collaborated with team members to ensure efficient workflow and high-quality service during peak hours.
- Checked temperatures of freezers, refrigerators or heating equipment to verify proper functioning.
Education
Bachelor of Commerce - Supply Chain Management
Grant MacEwan University
Edmonton, AB 09.2020 - 04.2025
Skills
- Inventory planning and replenishment
- Teamwork and collaboration
- Inventory receiving and inspection
- FIFO & expiration date control
- Self motivation
- High-volume order management
- Organization and prioritization
- Multichannel order fulfillment
Languages
English
Professional
Chinese (Mandarin)
Native/ Bilingual
Additional
- I will proactively seek and obtain any relevant certifications as needed.
Timeline
Tea Barista & Stockroom Assistant
YiFang Fruit Tea
07.2021 - Current
Bachelor of Commerce - Supply Chain Management
Grant MacEwan University
09.2020 - 04.2025