A highly motivated and outgoing honors student with a wide range of skills and extensive sales and customer service experience, I'm hoping to advance career and life-building abilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Store Associate
DeCA
01.2024 - Current
Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Contributed to loss prevention efforts by monitoring store activity closely during shifts.
Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
Provided exceptional customer service by actively engaging with shoppers and offering assistance as needed.
Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
Checked pricing, scanned items, applied discounts, and do inventory.
Restaurant Hostess
Dennys
04.2023 - 12.2023
Greet guest at the entrance, provide them accurate wait times, and manage reservations.
Escorted customers to their tables and taking orders at the front desk and over the phone.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Maintained balanced cash drawer with correct money values and accurate documentation.
Actively monitored restaurant capacity levels throughout the shift, making informed seating decisions to maintain a comfortable dining atmosphere.
Check out customer’s bill at the front desk and responsible for preparing and packing the to-go orders.
Waitress/Hostess
Pho Stop
06.2022 - 03.2023
Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Streamlined order processing for increased efficiency through clear communication with kitchen staff.
Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Managed high volume of customers during peak hours, maintaining prompt and efficient service.
Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
Responsible for greeting, seating, and taking customer’s orders at the dining table or the front counter.
Serving foods such as soups, rice bowls, appetizers, and beverages to customers.
Operating the register, handling cash, and taking phone orders.
Assisted in training new waitstaff, sharing best practices and improving overall team performance.
Ride Operator
Six Flags Magic Mountain
07.2021 - 12.2021
Reduced wait times by efficiently managing ride queues and implementing effective crowd control techniques.
Enhanced rider experience by enforcing safety procedures and providing clear instructions.
Certified to board passengers safely and off the roller coasters.
Assisted in operating rides like West Coast Racers, Apocalypse, Jet Stream, and Pacific Speedway.
Worked as a Cashier at Dive Devil and Pacific Speedway.
Responsible for keeping the queues and the ride area clean.
Trained to use the emergency brake button in the event of an emergency or when a passenger wishes to depart the vehicle
Crew Member/Cashier
Wendys
04.2021 - 07.2021
Take customer orders at the front counter and the drive-thru.
Maintain a tidy workplace and be able to work quickly and efficiently.
Responsible for preparing customer drinks and preparing food while taking orders.
Capable of multitasking in the drive-thru by taking orders and charging customers simultaneously
Kept drawer balanced by accurately processing cash, credit and debit payments.
Promoted a positive work environment through effective communication and teamwork among staff members.
Crew Member/Cashier
Yoshinoya
01.2021 - 07.2021
Operated point-of-sale service machines including accurate cash-handling and debit and credit card transactions without errors or complaints.
Operated the drive-through window and handled technical difficulties without the loss of customers.
Prepared food following restaurant, health, and safety standards and procedures.
Enhanced team productivity by maintaining a clean and organized workspace for crew members.
Prepared recipe ingredients by washing, peeling, cutting, and measuring.
Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
Sales Representative
Cutco Vector
01.2020 - 12.2020
Worked passionately in customer service in a sales environment.
Gained experience and training in marketing and sales.
Demonstrated a slideshow to customers to display the company’s latest kitchenware.
Planned and coordinated a customer call schedule for the week.
Served customers by selling kitchenware to families and couples.
Ensuring to fulfill the needs of customers and answering any concerns or questions they may have throughout the demo or over the phone.
Education
No Degree -
The Palmdale Aerospace Academy
Palmdale, CA
High School Diploma -
Antelope Valley Learning Academy High School
Palmdale, CA
04.2022
Medical Assisting
Antelope Valley College
Lancaster, CA
08.2025
Skills
Excellent Written and Verbal Communication
Organizational Skills Development
Adaptability
Computer Literate/Tech Savvy
Motivated team player & willing to take charge if necessary
Attention to Detail
Dependable, Reliable and Responsible
Ability to work & handle money without supervision